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Vinted return via InPost: what if seller doesn’t collect parcel?

4 replies

SirChenjins · 12/03/2026 11:13

I bought a dress on Vinted which wasn't as described - it was advertised as petite so I messaged the seller to confirm it was, and she replied it was definitely petite. When it arrived it wasn't, so I contacted her immediately and agreed I would return the item and get a refund.

I returned it via InPost and she has 24 hours to collect it - I've messaged her to remind her it waiting for her to collect. If it was just a fiver I wouldn't be concerned, but it was a bit more than that. What happens if she doesn't collect it - will I be refunded? The dress is no good to me as it's far too big.

OP posts:
Lomonald · 12/03/2026 11:18

If they don't collect it will be returned to you (i think) then you need to go through vinted for a refund, this happened to my Dd and she had to go to customer support.

SirChenjins · 12/03/2026 11:35

Thanks - did your DD get a refund easily?

OP posts:
Lomonald · 12/03/2026 11:54

SirChenjins · 12/03/2026 11:35

Thanks - did your DD get a refund easily?

She did it was a bit faffy but she got her money back.

SirChenjins · 12/03/2026 12:47

That's great she got her refund. I'm prepared for the faff providing I get my money back which hopefully I will - I have screenshots of my correspondence with her before I placed the order in which she confirmed that it was definitely petite, so hopefully it should be OK (fingers crossed).

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