Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Vinted return via InPost: what if seller doesn’t collect parcel?

4 replies

SirChenjins · 12/03/2026 11:13

I bought a dress on Vinted which wasn't as described - it was advertised as petite so I messaged the seller to confirm it was, and she replied it was definitely petite. When it arrived it wasn't, so I contacted her immediately and agreed I would return the item and get a refund.

I returned it via InPost and she has 24 hours to collect it - I've messaged her to remind her it waiting for her to collect. If it was just a fiver I wouldn't be concerned, but it was a bit more than that. What happens if she doesn't collect it - will I be refunded? The dress is no good to me as it's far too big.

OP posts:
Lomonald · 12/03/2026 11:18

If they don't collect it will be returned to you (i think) then you need to go through vinted for a refund, this happened to my Dd and she had to go to customer support.

SirChenjins · 12/03/2026 11:35

Thanks - did your DD get a refund easily?

OP posts:
Lomonald · 12/03/2026 11:54

SirChenjins · 12/03/2026 11:35

Thanks - did your DD get a refund easily?

She did it was a bit faffy but she got her money back.

SirChenjins · 12/03/2026 12:47

That's great she got her refund. I'm prepared for the faff providing I get my money back which hopefully I will - I have screenshots of my correspondence with her before I placed the order in which she confirmed that it was definitely petite, so hopefully it should be OK (fingers crossed).

OP posts:
New posts on this thread. Refresh page
Swipe left for the next trending thread