DeerRun walking pad treadmill

[fouroclockrock]

Has anyone else made the mistake of trying to buy from them recently? They have cancelled my shipment after delays but say I can’t have a refund. No answer on their UK shop telephone number or email. Just someone on their (presumably overseas) 0800 number. Wishing I had checked the TrustPilot reviews now.

Thanks for the warning. My friend set me a link to them just this week, she loves hers and recommended them. I won’t risk it now.

Glad you noticed my post. Please save yourself the stress. I tried many times yesterday to call their UK phone and mobile but they go straight to a recorded ‘we aren’t here’ message. I have a feeling I wont be getting my money back as I paid with my debit card. They are ignoring my messages via email and their online systems. Such a shame because I spent ages deliberating between them and another brand.

Thank you for the heads up as I was about to order one today too.
i hope you get your money back.
thanks again

Brilliant. It makes me feel a little better that at least a couple of people aren’t making the same mistake! Please let us know if you find a brand that IS actually reliable!

Are they sending you another one? They must give some kind of recourse. I would keep bombarding them until you get a refund. Not good enough.

You can do chargeback on a debit card, OP

www.moneysavingexpert.com/reclaim/visa-mastercard-chargeback/

Wow thanks, I had no idea you could reclaim via debit cards.

I really dont trust them at all now to want anything from them. Just my money returned asap! Has put me off looking for another brand unfortunately.

I got mine on Amazon, if you don't have an account maybe someone you know could order one for you? Amazon are (usually ) great to deal with. Hope you get your money back.