No idea where to put this so chat it is!
I’m trying to change the date of a driving test. I get the Testi app notification of a date that suits, I immediately go on the app but the verification (picking out photos in a grid) is three stages and then by the time the dvla page loads the new slot is gone. I can’t see a ‘help’ feature on the app but is there some sort of way to bypass the verification process? I mean it has my details and test date on the app I don’t know why I need to authenticate my identity each time. Thanks.