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Do EE credit check an upgrade?

5 replies

inkyspells · 30/12/2025 12:51

So i have been a EE customer on pay monthly for about 18 years now.
Never missed a payment etc
Last year my credit took a hit as I missed a few payments.
Today I’ve upgraded my phone online and got the confirmation and just received a DPD text saying they are expecting my EE parcel but nothing despatched yet .
Will they do a credit check before despatching ?
or do you think the DPD text means it should of been accepted ?

OP posts:
inkyspells · 30/12/2025 12:51

Missed a few payments on another debt not EE

OP posts:
KurtCobainLover · 30/12/2025 12:58

I’d think if you’ve received a dispatch message that it’s been accepted. Can you check your online account to see if it says anything your contract on there?

youarebeingsoextrarightnow · 30/12/2025 13:03

No they don't, it's just if you take out new products or items

Namechange568899542 · 30/12/2025 13:10

My most recent EE upgrade appeared on my credit report because the phone and cellular contract are now billed separately by them so I believe it was in relation to the handset.

That said if DPD have said they’re expecting your parcel I’d assume the order has already been accepted. It’s unlikely they’d pass info onto a courier for an order that hadn’t yet been accepted.

Therewerelions · 30/12/2025 14:15

No they don't

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