Royal Mail

[myselfand]

Does anyone have a way of contacting Royal Mail?
honestly I’ve been trying to get on to them since Monday and I’ve just clicked links that brings me back around the website 🤯 my head is melted.
my package has been sitting at LANGLEY HWDC since 27th November. It’s a package moving out of the UK.
any help would help!! Thanks Mumsnet

They don't make it easy, unless you want to wait on a phone line for an hour, this might be what you need?

help.royalmail.com/s/parcelforcecomplaints

Langley is notorious for parcels loitering there, I'm afraid.

This postal workers' forum is useful:

www.royalmailchat.co.uk/mtracking.php

From that page:

please note, most international items do not get tracked anymore in our system after arriving at Langley until they are delivered.

The same for items going out of Langley.When an item leaves us we can't do anything as it's in another postal operators system.

Please try and contact the opposing postal operator through their website.