Vinted seller question - package is heavy

[hermanne]

Hi, been googling but can't find an answer to this. Someone bought a bundle of my stuff and the package is really heavy. Over 5 kg for sure as my scale can't handle it. But the option chosen by the seller is InPost and even the large size is up to 2 kg only. I think I should cancel the order and relist, but how do I choose an option with a heavier weight for it? It only shows me small, medium or large, so just dimensions and not weight. Sorry, bit of a newbie.

I’ve found that listing heavy stuff in the garden toys category will trigger options for heavier parcels. I just write in the description that I’ve listed it in the wrong category to be able to post as a heavier item.

You can choose from 2kg / 5kg / 10kg I think.

Oh this is a great idea, thank you!