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Wwyd Vinted item slightly damaged

3 replies

shimmyshake1 · 11/11/2025 20:35

My Vinted order arrived today, beauty item, the lid was cracked and a bit smashed off and some of the product had leaked. It was packaged in a thinly padded envelope and tbh could/should have been packaged better. Wwyd? I’ve not had to report issues before and I feel bad as it happened during delivery but equally it could have been packaged better. Usually I would just keep and write fair feedback but I did this the other day and the seller started harassing me. Ideally the item would have been a present for my daughter but I am also happy to keep to use myself even though slightly inconvenient, not massively so.

OP posts:
ForCraftyDuck · 11/11/2025 20:36

Give the feedback.

HundredMilesAnHour · 11/11/2025 20:37

I’d report it as damaged in transit. Vinted will refund you and will make a decision on whether the seller’s packing was adequate or not (if they consider it adequate, they will also be refunded).

shimmyshake1 · 11/11/2025 21:15

@HundredMilesAnHourI didn’t know that, thank you!

All sorted now :)

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