Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Chat

Join the discussion and chat with other Mumsnetters about everyday life, relationships and parenting.

Vinted!

1 reply

FairyPoppins · 27/10/2025 08:06

An item has been delivered - on 21st Oct - buyer has confirmed receipt in a message to me, but tracking won't update to release the payment.
Have used the 'contact us' button, sent the required screenshot confirming receipt, but money still not released.
Tried contacting vinted again, got an automated reply saying they already knew about my issue. Guidance says it should be resolved in 48hrs, it's now been 4 days.
There doesn't seem to be a contact number for customer services.
Anyone else had this issue? Did it get resolved?

OP posts:
Iwanttoliveinagardencentre · 27/10/2025 08:13

There is no customer service from what I (or anyone else I know) can see.
It is just bots.
So there is no sense, no judgement, no ability to explain.
Just computer says yes or no.
It is the huge downside of Vinted.

New posts on this thread. Refresh page
Swipe left for the next trending thread