M&co returns - anything I can do?

[Autisticburnouthell]

I bought a couple of coats from M&Co. I need to return them as they are massively over sized. The coats are at least 2 sizes bigger than the label. I assumed they have a regular policy of 28 days but it was actually 21 day and I’ve missed the return window - this is my fault. Do I just write it off and accept that they’re just not the right company for me to order from again or is there some thing else I can do?

You contact them and ask, surely?

Thank you! That’s so obvious. In my defence I am going through a horrible time at the moment.

They might do something like issue a gift card instead of a refund to your card, but that’s better than nothing. Just be kind when you ask