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Just want a rant - DWP

2 replies

Mymiddlenameiscynic · 01/09/2025 20:07

A family member (call them B) died suddenly in Jan, unexpected and a shock. I’m the executor. Got a letter from DWP to say they owed money (pension and pension credit) to B and it would go into their bank. 6 months later, got a letter saying B had savings and they needed to check they hadn’t been paid money that they shouldn’t have been. I had to fill in loads of forms and send off. A month later got a letter saying everything is fine and B doesn’t owe anything. At this point I distributed the (very very) small amount B had left in their bank account.

Today I got a bloody letter say B owes the DWP over £200.

After phoning the guy I spoke to said they could see all the correspondence and would make a note that I wouldn’t be paying it.

FFS it’s fortunate I’m organised, and bolshy because this could have really worried someone who wasn’t. B didn’t actually have that much money to be distributed and I’m buggered if I was going to pay it!

Rant over. Thank you for reading.

OP posts:
Summerhillsquare · 01/09/2025 22:06

That's very poor of them. They're supposed to have strict protocols when dealing with bereaved relatives.

Mymiddlenameiscynic · 04/09/2025 17:41

I received another TWO letters from them today, one requesting £252 and another £78. Fortunately I know (and the letter is worded carefully) that they can only request, not demand. But dear lord, B died in January FFS, it takes them 9 months to send out letters?

OP posts:
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