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Samsung update phone freezing

6 replies

WinterRoad · 31/08/2025 19:45

Ever since I installed the latest update my phone has been awful. It completely freezes and I can't even turn it off. Nothing works.
The only thing I can do is power it off with both side buttons. I'm having to do it several times a day.
Has this happened to anyone else?
Any suggestions?

OP posts:
WinterRoad · 31/08/2025 20:16

Anyone?

OP posts:
DeltaAlphaDelta79 · 31/08/2025 20:20

I had this on the most recent update on my A54 5G. I did the reset pressing the volume down and power button at the same time, but before that it was switching off randomly.

I had to get on to my network provider who I am stil under contracts with to get that advice. I'll never download an update so soon again!

WinterRoad · 31/08/2025 21:23

@DeltaAlphaDelta79 what did your network provider advise?

OP posts:
DeltaAlphaDelta79 · 31/08/2025 21:37

Reset with the power button and volume down button held down together.

WinterRoad · 31/08/2025 22:28

That works but it keeps happening. The issue isn't resolved. It's so annoying

OP posts:
DeltaAlphaDelta79 · 31/08/2025 22:48

If you're still in contract its worth contacting your provider,or samsung direct. They are normally quite helpful.

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