Page 31 | Tell me your stories of entitlement

Spidey66 · 2025-08-15T14:29:51+00:00

We’re in the US ATM . We flew London to Seattle so a long flight. We paid extra for premium economy seats, and got good seats. just before take off, our (front) row were approached by a mother with a new baby (looked like only 3-4 months or so) asking for someone to swap because she had a baby. To cut a long story short, she didn’t get it and stormed off in a huff. Turned out she was actually in economy and wanted a premium seat without premium cost and was wanting one of us to pay premium price and sit in economy! Isn’t that the height of entitlement!!! She thought we should bow down to the fact she had a baby! I love hearing stories of entitlement. Tell me yours.

MrJoeBangles · 18/08/2025 17:41

I ran a family pub with my wife for a good number of years.
It was hard work but the rewards came in the form of seeing the pleasure our pub brought to so many lovely people over the years.
Very much a food-led operation and serving all day every day with the help of a fantastic team we did our best to deliver the best possible experience for each and every one of our customers.
Instances of entitlement however never failed to leave me speechless.
Inevitably there were occasions where we got it wrong and when that happens you have to hold your hands up to it.
What matters is how you set about putting things right.
Depending upon the level of our shortcomings, this could involve immediately replacing orders, refunding money, providing complimentary drinks or a combination of those remedies.
One afternoon one of my bar staff came to me and said that a group of about 7 or 8 young people had arrived and, as they were heading out to our lovely terraced garden, she overheard one girl say to the rest of her party, "I'm going to kick up such a stink because if you complain here you get your money back or free drinks!"
Shocked, I took a look outside and I recognised this girl as having been in a few weeks prior with her boyfriend.
On that occasion there had been a mistake with her food order which meant a less than satisfactory experience so we made it up to her as best we could.
Most people accept that mistakes happen and are appreciative of our approach to trying to make amends because we want (most) to folks to come back.
That someone would so wilfully try to abuse this good will by making fictitious complaints was shocking and I was so glad that our member of staff had overheard this mal-intent.
I grabbed a pen and an order pad and headed out to the garden where the group were perusing menus.
As I passed by I did a fake double-take as though just recognising the girl.
"Oh my God!", I exclaimed. "I remember you! You were in a few weeks ago, weren't you, and we screwed up really badly. That was SO embarrassing. Thank you so much for coming back again and giving us an opportunity. We really appreciate it.
Taking out my order pad I said, "I'm going to personally take your order and double check it to make sure we get things 100% right."
Having taken their various orders I took it up to the kitchen and asked my wife, was was our head chef, to personally oversee every item.
I had full confidence in our kitchen brigade anyway but I didn't want any slip ups. And there were none.
I delivered all of their food to their table myself, checking as I did so, that everything was satisfactory.
It was sweet because it was like everyone there knew that I knew that they knew that I knew that they knew etc., etc.
I gave the girl a tight-lipped smile and she could barely meet my gaze.
I would never be rude to a customer but there are ways and means of saying 'F you' without saying 'F you.'

Arlanymor · 18/08/2025 17:42

Notquitegrownup2 · 18/08/2025 17:25

I hope that you replied 'Cant remember, but the date you cheated on me was Xxxx. Perhaps you can work it out from that'

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Oh I LOVE this! Why didn't I think of it at the time?! Will keep this on the back burner should I ever need it - thank you! Honestly really made me giggle!

citychick · 18/08/2025 17:44

@MrJoeBangles
Well played!

muggart · 18/08/2025 17:45

Kyotoorbust · 18/08/2025 16:52

I was on BA from Singapore
had booked baby own seat and reserved bulkhead
flight came in from sydney
person refused to move who had been in seats from Australia - to be fair they were on oxygen

allocated my party of 4 with 2 children -
2 single seats and 1 pair
ended up with baby on top if me in a non bulkhead seat when I had paid for a seat for them

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That’s appalling! i hope you got compensated.

I booked a seat for my child next to me when she was 1 years old. Made the booking over the phone. Got to the airport only for her to be given a boarding pass with a seat number far from me. They swore at the check in desk that i’d be able to sit with her if i asked the air stewards to help. Air stewards refused to help, just said i had to sort it out myself.

Fortunately the nice young chap next to me gave up his seat without any fuss at all but i always see people bitching online about entitled mothers asking people to move. How about entitled airlines who take your money but won’t uphold their side of the deal?!

Arlanymor · 18/08/2025 17:45

CatMum27 · 18/08/2025 17:40

As a single woman often travelling alone I seem to meet these CF on a fairly regular basis. I no longer move unless for a very good reason - as is often said on here, other people’s failure to plan is not my problem.

My best experience happened when I was on holiday with a friend in a well known tourist spot featuring a tower with a posh restaurant. Friend and I booked dinner months in advance as a treat as the place is known to sell out. To go to the restaurant you had to go through airport level security and we seemed to be in a race with another family. Or at least they seemed to be racing us - pushed in front at every opportunity, insisted the five of them all went through together instead of one at a time, shoved as out of the way to get the lift to themselves. Friend and I let them as we knew the table was booked and would rather not ride with them. We got to the restaurant to find the dad having a full blown row with the host. Turns out they hadn’t booked and just turned up on the off chance. The host managed to calm them down by saying if they waited he would see about fitting them in. Angry dad then demanded that they be seated at the vacant window table he could see. He didn’t like it when he was told it was booked and if he did get a table it wouldn’t be in the window as he had no reservation.

The expression on his face when we were taken past him to be seated at the window table was one I will never forget. Best part was that the restaurant revolved and he was still sat there when we came back past the reception. We raised our glasses to him 😂

Salut! 😂

After800Years · 18/08/2025 17:48

Recent flight, paid to pick our seats - 3 in a row and 1 the other side of the aisle.

Board to find a woman with a child sat in the single seat asking if we’d swap with her DH who was the aisle seat in the row behind.

No problem, swapped over, then someone gets on and my DH is now in their seat. CFer had tried to swap for a seat that wasn’t his! Turned out he was actually middle seat of the row behind that. I did get quite LOUD asking him which seat he should be in as the poor lamb ‘couldn’t work it out and had read it wrong’ 🙄

KilkennyCats · 18/08/2025 17:49

CatMum27 · 18/08/2025 17:40

As a single woman often travelling alone I seem to meet these CF on a fairly regular basis. I no longer move unless for a very good reason - as is often said on here, other people’s failure to plan is not my problem.

My best experience happened when I was on holiday with a friend in a well known tourist spot featuring a tower with a posh restaurant. Friend and I booked dinner months in advance as a treat as the place is known to sell out. To go to the restaurant you had to go through airport level security and we seemed to be in a race with another family. Or at least they seemed to be racing us - pushed in front at every opportunity, insisted the five of them all went through together instead of one at a time, shoved as out of the way to get the lift to themselves. Friend and I let them as we knew the table was booked and would rather not ride with them. We got to the restaurant to find the dad having a full blown row with the host. Turns out they hadn’t booked and just turned up on the off chance. The host managed to calm them down by saying if they waited he would see about fitting them in. Angry dad then demanded that they be seated at the vacant window table he could see. He didn’t like it when he was told it was booked and if he did get a table it wouldn’t be in the window as he had no reservation.

The expression on his face when we were taken past him to be seated at the window table was one I will never forget. Best part was that the restaurant revolved and he was still sat there when we came back past the reception. We raised our glasses to him 😂

Lol at him still standing there ranting as you gently sailed past him a second time 😆

Pudmyboy · 18/08/2025 17:52

Ally886 · 18/08/2025 15:07

Are you insane? The crap I rinse off my childs hands in a public toilet sink is far more disgusting then rinsing the dogs bowl. You do also realize that the cloths used to clean public toilets are rinsed in the skinks too right?

And to no call it abnormal to rinse the dogs bowl at home?! What should I do, bin it after every use? Gravy on my plate is fine but gravy in a dog's bowl is the end of the world.

Blimey, what a shit existence

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Of course I am not insane, how strange that this is your take on my comments. Disagreement with your point of view is not an indicator of a mental illness.
The original post specifically pointed out that there was an external tap for the use of cleaning dog bowls.
Regarding home: I was referring to washing a dog bowl in the bathroom/toilet sink, not kitchen
Sorry to read your existence is shit, I hope it improves soon.

Timeforabitofpeace · 18/08/2025 17:55

Titasaducksarse · 17/08/2025 18:59

Sadly not..it had its own meter. I couldn't give full details as it would be outing but this is about 1/10th of the CF behaviour we were shown!

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You could, you know. It just needs a plumber to break into the pipe and insert a tap.

LupaMoonhowl · 18/08/2025 17:59

MrJoeBangles · 18/08/2025 17:41

I ran a family pub with my wife for a good number of years.
It was hard work but the rewards came in the form of seeing the pleasure our pub brought to so many lovely people over the years.
Very much a food-led operation and serving all day every day with the help of a fantastic team we did our best to deliver the best possible experience for each and every one of our customers.
Instances of entitlement however never failed to leave me speechless.
Inevitably there were occasions where we got it wrong and when that happens you have to hold your hands up to it.
What matters is how you set about putting things right.
Depending upon the level of our shortcomings, this could involve immediately replacing orders, refunding money, providing complimentary drinks or a combination of those remedies.
One afternoon one of my bar staff came to me and said that a group of about 7 or 8 young people had arrived and, as they were heading out to our lovely terraced garden, she overheard one girl say to the rest of her party, "I'm going to kick up such a stink because if you complain here you get your money back or free drinks!"
Shocked, I took a look outside and I recognised this girl as having been in a few weeks prior with her boyfriend.
On that occasion there had been a mistake with her food order which meant a less than satisfactory experience so we made it up to her as best we could.
Most people accept that mistakes happen and are appreciative of our approach to trying to make amends because we want (most) to folks to come back.
That someone would so wilfully try to abuse this good will by making fictitious complaints was shocking and I was so glad that our member of staff had overheard this mal-intent.
I grabbed a pen and an order pad and headed out to the garden where the group were perusing menus.
As I passed by I did a fake double-take as though just recognising the girl.
"Oh my God!", I exclaimed. "I remember you! You were in a few weeks ago, weren't you, and we screwed up really badly. That was SO embarrassing. Thank you so much for coming back again and giving us an opportunity. We really appreciate it.
Taking out my order pad I said, "I'm going to personally take your order and double check it to make sure we get things 100% right."
Having taken their various orders I took it up to the kitchen and asked my wife, was was our head chef, to personally oversee every item.
I had full confidence in our kitchen brigade anyway but I didn't want any slip ups. And there were none.
I delivered all of their food to their table myself, checking as I did so, that everything was satisfactory.
It was sweet because it was like everyone there knew that I knew that they knew that I knew that they knew etc., etc.
I gave the girl a tight-lipped smile and she could barely meet my gaze.
I would never be rude to a customer but there are ways and means of saying 'F you' without saying 'F you.'

Fab!!!!!!!

RosaMundi27 · 18/08/2025 17:59

LillyPJ · 18/08/2025 12:55

That seems petty and unreasonable of you. You didn't pay for the whole table and all those seats - just your two.

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They were welcome to sit where ever they wanted in the largely empty carriage. But first of all tried to take our seats and were clearly miffed when we asked for them. They then sat opposite us, with attitude.
Oh, wait a minute... was that you in the cheap suit on the train to Bath Spa in 2018?

Pedallleur · 18/08/2025 18:02

LillyPJ · 18/08/2025 17:01

Or Conservative voters who've had a privileged upbringing and got overpaid jobs through knowing the right people, then begrudge paying their fair share of tax and look down on the people doing the hard work they'd never dirty their own soft hands on. Oh, and fail to understand that not everybody who needs support is idle and feckless.

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Or Conservative voters who wish they had that life and believe if they just work harder and hate people more then they will be allowed into the Tory ranks. Sorry, Boris/Mogg etc only want to mix with their own sort not some oiks who went to grammar school or a 2nd rate private school.

Booboobagins · 18/08/2025 18:06

Paid for PE seats. One was free across one aisle and two to our left acorss the other aisle. 2 guys ask stewards if they can upgrade. They sorted it on the plane.

A women just walks to the other seat and takes it saying she has a medical condition and the steward sent her down. I spoke to our steward who spoke to her and sent her back to economy!

sueelleker · 18/08/2025 18:09

TraintoManifeStation · 18/08/2025 14:04

No…surely not.

Just no…no one could be this unaware.

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I sometimes see messages on Freecycle, from people who are about to acquire a dog/cat, and are asking for pet supplies. Er, no; if you can't afford the basics, you shouldn't be getting the animal.

LittleMi55Nobody · 18/08/2025 18:13

Æthelred · 18/08/2025 14:48

When it comes to empty buses and rail carriages, I wonder if etiquette varies around the world - i.e. in some cultures, it would be considered rude to sit next to someone on an otherwise empty carriage and the opposite in other cultures?

In the early 2010s, I did a lot of project work in London and often used to spend the working week there and travel by rail from my home in Manchester.

Due to the nature of the work, I could be very flexible with my hours and it was therefore often possible to get cheap rail tickets by travelling at quiet times - these cheap seats had a mandatory seat reservation and for some quirky reason, first class could often be cheaper than standard class.

I would sometimes travel to London on Sunday evening for an early start on Monday, work long hours and travel back north on late Friday morning.

I wasn't too bothered about first class, but if the price difference on the already cheap ticket wasn't too much, I would often use first class.

One Sunday, I was heading south - the first class carriage I was in was empty - I was sitting at my allotted seat - looking forwards on the single side of the aisle - i.e. not at a table of 4.

At Stoke on Trent, a giant of a man boarded the train and sat opposite me. I'm no midget at 5'10" but this man dwarfed me. I was immediately irritated but sensed a friendly demeanour so I stayed put, listening to music on my noise cancelling headphones. Unfortunately, for reasons I am not quite sure to this day - whether it was the sheer size of him or whether he had something else in mind, the man's shoe quickly made contact with my own footwear - just a slight contact, no harm done, especially as I was wearing safety boots needed for my job. A glare of irritation got an apologetic glance. A few minutes later and he repeated his movement. The glare morphed to a twisted snarl of rage - again, he's apologetic. When it happened again moments later, I got out of my seat and without a word, moved diagonally backwards - i.e. to the empty table of 4 behind me and glared at him. His face was pure resentment - he absolutely hated what I did.

Another time on the same project, going home this time on Friday morning. The Euston to Piccadilly train was very busy and I was thankful that I'd got any kind of seat, standard class this time, facing backwards, window airline style seat right next to the toilets - hardly the most desirable seat on the wee-reeking Pendolinos but it was fine for me. When I got to my seat, there was a teenage lad sitting in it, with his hissy headphones on full blast and with his gadget plugged into the all-important power socket. "I reserved that seat - please move", I said once I had his attention. Fatefully, he rolled his eyeballs at me. If he hadn't done that, I would have got the 4 bar extension lead out of my rucksack so he could share the socket. He grudgingly vacated the seat and sat in the aisle seat next to me. "Can I at least use the power socket?" (No 'please'). "You mean the power socket I reserved with my seat - that socket?", I sneered. He got up and found somewhere else to sit.

are you by any chance male ?...you sound testerone fueled aggressive

itsmeagainagain · 18/08/2025 18:14

👏 @MrJoeBangles for the win!! I love this!!

Pedallleur · 18/08/2025 18:14

Neighbour works at an arena and when an act is on esp a major one, influencers who have bought the cheapest seats turn up at fan services demanding front row/stage side seats because they have a YT channel apparently. They don't get moved.
A recent one was a woman who came to say she wanted accessible seating as she was pregnant. Fair enough as she may not have been when she booked the ticket but certainly was now. A ticket was allocated to her for the accessible seating but she insisted her party of 5 be moved as well.

AnAlpacaForChristmasPleaseSanta · 18/08/2025 18:14

R0setheHat · 18/08/2025 11:51

Well said. People make spelling mistakes for all sorts of reasons - to jump to the conclusion that they’re uneducated and then say that publicly really does indicate an utterly dreadful sort of person

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I don't want to derail the thread but I agree wholeheartedly with you. I'm horrified at the post calling people with less than perfect spelling "uneducated". Clearly those self satisfied posters are not familiar with dyslexia.

HatchetJob · 18/08/2025 18:17

Years ago took an easyjet flight. Your boarding pass number was when you had checked in - so first got number 1 etc.
Sat waiting at the gate and this couple came tearing up to the gate and stood there looking extremely pleased with themselves.
Airline staff came out and made announcement - baby’s/wheelchairs first then in groups on your boarding pass. The woman was like, no I was here first, I get on the plane first., so they explained to her.
Every time they read out a group 1-50, 51-100 etc this woman would go ‘ yes me!’ And the staff would explain again she needed to wait until her number was called and it didn’t matter she had stood by the gate first.
They got on the plane last, couldn’t sit together and spent all their time complaining that it wasn’t fair and they were going to take it further.

Rosscameasdoody · 18/08/2025 18:24

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

It astonishes me that anyone who thinks someone has mis-spelt or made a mistake in grammar is ‘uneducated’. Even more astonishing is that they would out themselves as not a very nice person on a public forum. There could be dyslexia, a specific learning disability, or any number of things going on. Maybe educate yourself on that.

Pedallleur · 18/08/2025 18:24

Every CF behaviour is triggered by flying. I remember disembarking at Munich and we were to be bussed to the Terminal No need for me to rush as the buses were there waiting. People pushed and jockeyed to be first on. I came down last, boarded and the cabin crew signalled that was it. Only then did the busses depart. And we've all had the overhead locker crazies who absolutely must have the one above and NOTHING must touch their bag/case.

IainTorontoNSW · 18/08/2025 18:31

I was swimming at the local indoor pool at 8:10AM last Saturday in Lane 4. I was ten minutes into a 45-minute mixed medley swim after some 55 minutes of a long knee reconstruction rehab (deep water 'wading') before 8:00AM.

All eight lanes were full ... Lanes 1-3 had about 15 children/youths in a guided stroke correction class. Lane 7 & 8 had about twenty-five older women (55+) at vigourous water aerobics. A local successful woman swimmer (about 19-20yo) was lapping furiously in Lane 5. A VERY large man (ex-Hells Angel) was in Lane 6 slowly accumulating rehab laps after a major debilitating crash last January.

Mr Entitled Phool arrives. Jumps into Lane 4. No words; no introduction ... he just proceeds to lap-swimming in the lane with me, albeit about 50% faster than me.

After five or six laps, he taps me on the shoulder and asks me to exit the lane to share with someone else or go home as I am (apparently) spoiling his cadence and rhythm.

"Yeah, right, mate ... I'll pass your comments onto my brain and think about it while I swim a few more laps. I'll give you my answer in a while." I resumed swimming.

Two laps later, he stops me to tell me that I'm too big and too slow and I should exit the lane because he needs it and "you've already had a turn!" I suggest that he waits until the people before him in lanes 4, 5 and 6 leave and that then he MAY get one lane to himself for a short time.

Then, the bikie bloke in Lane 6 gets out and goes to deal with a call of nature. Mr Entitled Phool moves to Lane 6 and proceeds to swim about a lap and a half when The bikie chap returns and resumes swimming having drained his "waste water" in the loo.

Mr Entitled Phool is VERY challenged by the 28-stone slow-swimming motorcycle man beside him in a 1.75metre wide lane. He says nothing to the bikie but slips back over into my lane.

In the next ten minutes, he again suggests that I leave and give him the room to get his exercise underway.

This was enough.

"Listen, fella, your manners are 5h1t. Your entitlement is on overload. Now, why don't you shut up and swim or piss off and come back later? These lanes free up massively after 9:30AM. You can swim then."

"If you need the lane before me next Saturday, get here before I do. I usually start between 6:45 and 6:55. I promise, if you're in the water before me, I won't pester you with my preferences and bull5h1t!"

Anguauberwaldironfoundersson · 18/08/2025 18:34

jumpingthehighjump · 18/08/2025 16:19

Sorry, don't know why I am laughing at 'smelt wrong' but I am. CFers indeed, I often think there is a portion of the general public who think the rest of us are more stupid than actually they are!

Having worked in retail, I've heard it all before! My tactic with CFers like wedding outfit one is to say very little... just very very slowly examine every inch of the outfit whilst going 'hmmm', it usually works because CF gets more and more worked up with silence

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I remember when I was a Saturday girl at a toy shop in the late 90’s. A lady came in and demanded a refund on a soft toy. No receipt, no box. She got more and more irate at my manager, screaming in her face and being incredibly unreasonable. It wasn’t anything my manager or I recognised as being sold in our shop. I picked up the toy as she was kicking off to see if it had a stock code. The label had the Boots logo branded all over it. The lady soon slunk away 😬

WickedWitchOfTheEast87 · 18/08/2025 18:35

Mothership4two · 18/08/2025 16:41

It's God and Nazi

[joke]

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Lol didn't think of that before I posted

CatMum27 · 18/08/2025 18:38

KilkennyCats · 18/08/2025 17:49

Lol at him still standing there ranting as you gently sailed past him a second time 😆

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It was one of those perfect moments that makes life worth it 😊

Tell me your stories of entitlement

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