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If you have a cleaner…

4 replies

Florally · 25/07/2025 14:32

What do you expect them to do?

I’ve not hired a cleaner before and found a recommendation of a company on my local Facebook page..

My house is tidy, just with working and kids I feel like the cleaning really gets left behind so was so excited for this.

lm so underwhelmed. Maybe I was expecting too much but they haven’t cleaned any mirrors, obviously so. Like, the mirror in the bathroom is very dirty, I think a child with some toothpaste on the hand must have touched it. (I did run round and make sure everything was tidy before they came but missed this)?

They mopped, hoovered, and dusted, but obviously didn’t dust everything.

They didn’t clean the hob and the oven doors have clearly been done but they look like they were just quickly wiped with a really wet cloth and have dried with big watermarks all over them.

Was I expecting too much?

The company said they would come for three hours but they were here for one.

OP posts:
HelloGreen · 25/07/2025 14:35

The company said they would come for three hours but they were here for one.
You only paid for one please say?

Try another company. You don’t owe these people any loyalty, just move on.

Florally · 25/07/2025 14:45

I haven’t paid yet, I have to send a bank transfer.

my DD just came home and said ‘when is the cleaner coming’ 😂

OP posts:
concreteschoolyard · 25/07/2025 14:47

Take photos, complain and don’t pay. They sound extremely sloppy. My cleaner is a one-woman-band and she would have done all of these things.

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Devilsmommy · 25/07/2025 14:51

Florally · 25/07/2025 14:45

I haven’t paid yet, I have to send a bank transfer.

my DD just came home and said ‘when is the cleaner coming’ 😂

Definitely don't pay for 3 hours that weren't even done. I was a cleaner and no way would I have left a mirror in that kind of state. A hell of a lot more should have been done for a 3 hour job. Find a better cleaner definitely

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