DS is working in a Tesco Express. He personally makes around 8 shop lifting reports every day. Obviously these are just the one he sees.
I imagined that shoplifting was kids/teens stealing a chocolate bar or desperate people stealing food and that does happen, but most of it is much larger scale. Yesterday he had people arrive with rucksacks and literally sweep the contents of a shelf into their bags.
Staff are taught not to confront them (good as far as his mother is concerned!) and police take no action even when there is good CCTV.
This is a small supermarket in the nicer bit of a perfectly pleasant suburban town.