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I knew shop lifting was a problem but I didn't imagine it was like this..

369 replies

SunShow · 04/07/2025 11:19

DS is working in a Tesco Express. He personally makes around 8 shop lifting reports every day. Obviously these are just the one he sees.

I imagined that shoplifting was kids/teens stealing a chocolate bar or desperate people stealing food and that does happen, but most of it is much larger scale. Yesterday he had people arrive with rucksacks and literally sweep the contents of a shelf into their bags.

Staff are taught not to confront them (good as far as his mother is concerned!) and police take no action even when there is good CCTV.

This is a small supermarket in the nicer bit of a perfectly pleasant suburban town.

OP posts:
rockstarshoes · 04/07/2025 14:00

YourAmplePlumPoster · 04/07/2025 13:53

I can imagine what Jobbie's take on this is. That people are starving and have to steal.

It wasn’t actually!

it was why aren’t retailers doing more to stop it!

His take was, if we get burgled the police tell us to up our security, improve our locks etc.

That doesn’t seem to be happening in this situation.

Ilovelifeverymuch · 04/07/2025 14:03

ArghhWhatNext · 04/07/2025 12:25

Maybe it’s time to move away from the self-service model and back to human service? I wonder what annual losses to say Co-op or M&S food are and whether it would be more cost effective to have a person hand things over a counter?
Reminds me of the first time I went to an off-licence in a rough part of Manchester in the 80s and the shop assistant retrieved what you wanted from a cage 😱.

It wouldn't make a difference, they go to the shelves, take what they want and also put irrespective of self service or manned tills and as OP said staff are told not to challenge them for safety reasons.

The main issue is the acceptance and tolerance to shoplifting which empowers them to continue because there's no consequences.

sexnotgenders · 04/07/2025 14:04

PhilippaGeorgiou · 04/07/2025 13:05

There are a few places in the UK that now have these too. I read about them somewhere on line - can't recall where now though

My local Lidl in London have these. People tailgate though, just like they do getting through the ticket barriers on the tube, and with staffing numbers cut down to the bare minimum, there’s not really the people there to enforce. It’s a good idea though and maybe acts as a deterrent to some

TY78910 · 04/07/2025 14:05

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Not just ‘junkies’. There’s a good documentary on this, can’t remember if C4. But it’s been linked to organised crime. Toiletries, formula, alcohol end up in boot fairs and corner shops. They’ve also traced one to a big logistics company that then ships the stock abroad (outside of Europe) in massive volume. They have smaller fish go and shoplift, the goods then go in to bigger warehouses where they’re put together and sorted, then it’s shipped off.

givemushypeasachance · 04/07/2025 14:06

With the people clearing out a full fridge shelf full of chicken, steaks, blocks of cheese, tubs of butter - if it's to sell on for drugs etc, who is buying this though? I know there's the old cliche of someone selling some packs of steaks down the pub, but are people genuinely buying this on the regular enough to warrant them making multiple shoplifting trips a day? You've presumably got to sell it on quick or it'd go bad out in the heat. Have you ever bought a block of stolen cheese off someone or know people who do, because it's got to be someone doing it to make it an industry.

SuperGinger · 04/07/2025 14:07

dayswithaY · 04/07/2025 13:13

It’s not just junkies and career criminals. I worked in a high end dress shop several years ago and we would regularly challenge “nice” middle class ladies with our jewellery and hair accessories stuffed into their handbags.

A security guard told me since supermarkets brought in self check outs there is a huge number of office workers who fail to scan their meal deals and boldly walk out - every day.

People kid themselves that “big business” can afford it or are insured against theft in some way.

I also witnessed a meeting at the little Waitrose near Bank Station which was struggling with office workers nicking stuff

Tortielady · 04/07/2025 14:08

My nominated pharmacy has to have the lowest shoplifting rates in town. They dispense prescriptions and have very limited retail - OTC medicines, Lockets cough sweets, a few toiletries and Covid test packs and they keep everything behind the counter. The only thing you can walk in and pick up, apart from the water jug and paper cups, are the leaflets. Many of their regulars come in for their dose of methadone, they participate in the annual flu and covid vaccination season and they are very handy for people like me who live nearby and like to have a pharmacy on the doorstep. Visiting is not a shopping (or shoplifting) experience. It's very functional, more of a offshore of the NHS. It works well for them because of what they do, but it wouldn't be a model other shops would relish.

givemushypeasachance · 04/07/2025 14:08

And I've been in the local Greggs outlet store where they sell day-old doughnuts and sandwiches and have seen people walk out with a couple of boxes of day old doughnuts that only cost a quid as it is. That had to be for personal consumption because you're not supporting much of a drug habit on that.

shedroof · 04/07/2025 14:08

This has always happened. I worked at Gap in the late 90’s , shop lifters would come and slide all of the piles of T-shirts/jeans or whatever was on the table straight into big shopping bags. Clear the table. Happened frequently.

SamDeanCas · 04/07/2025 14:09

I was waiting for my dd to come out of B&M, and someone walked past their garden section, which is just outside the front door, broad daylight he filled up a rucksack with all sorts, picked up a bag of compost and just walked off. I went into the store and told them, but they said it happens all the time and the staff are told not to approach anyone stealing.

Needmorelego · 04/07/2025 14:10

@givemushypeasachance people buy it because they can and they are getting a bargain.
Same with buying fakes (clothes, bags, toys etc). Their theory is "it's cheap so why would I turn that down?".

partyboat356 · 04/07/2025 14:11

Meanwhile, they are scanning me (never shop lifted in my whole life) with facial recognition while I dutifully pay for my over-priced shopping, while an assistant watches me like a hawk to make sure I don't steal anything

givemushypeasachance · 04/07/2025 14:11

Needmorelego · 04/07/2025 14:10

@givemushypeasachance people buy it because they can and they are getting a bargain.
Same with buying fakes (clothes, bags, toys etc). Their theory is "it's cheap so why would I turn that down?".

I just can't imagine walking down the highstreet and having someone come up to me showing a rucksack full of Cathedral City and saying here do you want three blocks for a fiver.

Twilight7777 · 04/07/2025 14:13

I went in a couple of charity shops recently and saw that anything worth over £10 (as seen on the the price tag) had a small bicycle lock on it attached to a rail or if it was small enough it was locked in a cabinet. I visit charity shops quite often and I have seen them do this with items £25 and over but not £10.

Needmorelego · 04/07/2025 14:14

givemushypeasachance · 04/07/2025 14:11

I just can't imagine walking down the highstreet and having someone come up to me showing a rucksack full of Cathedral City and saying here do you want three blocks for a fiver.

Happens all the time and people buy it.
I was offered pouches of tobacco just the other day.

ItWasTheBestOfTimes · 04/07/2025 14:18

Most of these types of crimes are committed by a small percentage of society- the people shoplifting are also stealing mobile phones, bicycles, tools from vans etc etc. It is a career for them. There is no real deterrent. I would support something similar to the US 3 strikes rule to try and target these repeat offenders - a lengthy prison sentence/ or deportation if dual citizen for the third offence. The cost of keeping them in prison would be offset against the savings to the economy.

Craftysue · 04/07/2025 14:19

I've been in my local pub/restaurant and people just wander in with bags full of meat, washing powder etc. Loads of people seem to have no problem buying the stolen goods!

afaloren · 04/07/2025 14:20

Our Co-op is shocking for this. They are also told not to confront but this one lad does. I’ve seen him do it. If they are a repeat offender he follows them around the shop.

They also regularly run out of baskets because thieves fill them and just walk out.

Digdongdoo · 04/07/2025 14:21

givemushypeasachance · 04/07/2025 14:06

With the people clearing out a full fridge shelf full of chicken, steaks, blocks of cheese, tubs of butter - if it's to sell on for drugs etc, who is buying this though? I know there's the old cliche of someone selling some packs of steaks down the pub, but are people genuinely buying this on the regular enough to warrant them making multiple shoplifting trips a day? You've presumably got to sell it on quick or it'd go bad out in the heat. Have you ever bought a block of stolen cheese off someone or know people who do, because it's got to be someone doing it to make it an industry.

We've been offered a bag of "shopping" for £20 before just stood on our driveway. There's obviously a huge market for it or they wouldn't bother.

TheGander · 04/07/2025 14:22

readingismycardio · 04/07/2025 12:27

Many moons ago, as a student, I worked part time in a sports direct. It was like that since then

I worked in Sainsburys in the 80s. I’m very un observant but couldn’t help noticing the guy on my till who pushed a trolley loaded with leg of lamb, booze etc past me and just paid for a newspaper. He smiled at me angelically and I was so gobsmaked I did nothing.

GreyLion · 04/07/2025 14:25

I work in a convenience store, we get some of the same people target us often. Junkies after things they can sell on, like laundry products, baby powder. We are told to keep an eye out but not to confront or tackle them. Our worst offender got a slap on the wrist in court and is back to business as usual. So so frustrating to have to watch, but nothing we can do.

AngryLikeHades · 04/07/2025 14:26

BlusteryLake · 04/07/2025 13:57

The scale is truly shocking. I was at a Sainsburys Local when a man came in, swiped a load of stuff and ploughed straight into an elderly lady in his rush to get out. He knocked her over and she had to go to hospital.

That. Is. Shocking.
Poor little love, that's absolutely appalling!!!!!

Lioncub2020 · 04/07/2025 14:29

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unsurewhattodoaboutit · 04/07/2025 14:33

Just been into the local Coop 10 mins ago. A young guy was stood there with a basket whilst a woman opened booze cupboard. I thought he was odd as I needed to get past him and he just didn’t move. I thought rude.

Then I saw him heading to a self service and I thought why don’t you pay at the counter with all those bottles of alcohol it’s going to be a pain.

Next thing I look up and he is being strong armed through a locked door . He must have tried to leg it with his alcohol. The staff were clearly watching him and I heard one say he was a regular. Must have meant regular shop lifter.