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Possible problem with migration to UC. Don't know what to do!

1 reply

flourella · 14/06/2025 15:51

I'd really appreciate any advice, especially from those who work in welfare rights etc. I've just filled in the UC claim form online and am at the point just before submitting, where you are invited to check your details. Almost everything is as I've written except in the "Income other than earnings" section, the top line of which reads "flourella is not getting any other payments and benefits". Except I am: I receive ESA and PIP, and I answered that question "yes". When I click both "See full details" and "No, change this", the next screen shows clearly that I did say yes. So what do I do? Does that top line somehow not refer to the benefits listed in the question, which include two I do receive? Do I just confirm details, because I can't edit it to say something other than what I originally entered, when what I entered is correct but for some reason not represented in the information they want me to confirm at the end.

My deadline for application is a little way off, but my particular and probably not very common circumstances regarding my housing means that it really would be best if I submitted the claim today or tomorrow. But I don't want them to think I'm not on PIP, and certainly not think I'm not on ESA, as that could impact my entitlement. Is this a glitch or is it fine and normal and I can just confirm?

OP posts:
BettyBobble · 14/06/2025 15:56

From what I understand they are referring to benefits outside of the scope of UC for example carers allowance. PIP is a non-meanstested benefit so doesn't count. They will be aware you are on legacy esa as I assume they sent you a migration notice to claim UC as you mentioned your deadline. Submit your application. They already know you receive ESA. I don't know why they over complicate things but they do

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