Neighbour baby noise complaint.

[Ddflat56]

Dd has a 2.5 year old . He's pretty small more like a 18 month old. He is non verbal. Very rarely responds to anything. Doesn't understand anything at all . He's in his own little world. He walks around the flat all the time.

She lives in a new build on the 2nd floor her neighbour came up and complained about her son walking this was around 10.30 am . Dd explained his special needs and its near impossible to stop him walking. He doesn't bang but you can hear his foot steps.The neighbour said she's been on a 12hr hour shift she shattered. Dd said she doesn't know what to say.

About an hour later the neighbour came up again this time quite aggressive screaming and shouting at dd telling her to shut her kid up. But at that point GS was laying on the bed . He wasn't even on the floor. She was saying things like you need to control your kid. I have a 3 year old and I can. She said she hears it every day from 8am till 1am . Which is not true they are asleep way before that . At least 4 times a week dd is out of the flat from 8.15am till 3.15pm.

Flooring wise dd has vinyl flooring put down by the council. no wood or laminate. All flats have the same flooring.

Vinyl flooring can be really loud - can she put rugs or runners down?

I generally think people who complain about babies are dickheads. Nobody wants their baby to be screaming, they will be trying to stop it but it’s not always that easy. But to complain about a small child walking about at 10:30am just because she’s been on a night shift is fucking bonkers.
Is it a rental? Can your dd speak to the landlord? Or even the police if the woman is being abusive and threatening?

The neighbour is being ridiculous. Your DD and her child can walk around their home as much as they like.

Is it social housing? If so, I think your daughter needs to let the council know that her neighbour is harassing her

I did tell dd to not answer the door or engage with her. But she said sge,was banging and screaming/shouting so much she felt she had to.

I sent a screen shot of the noise complaint information and it says they don't do anything about baby's crying , people walking, day to day noise or one of party's etc. I don't think dd is taking it in though.

Dd fled Dv and although it's a woman doing the shouting etc. I think she still gets effected by it .

I'd get some large rugs or carpet the flat. That would be a fair compromise. But neighbour cannot reasonably complain about normal noise, particularly during the day -this is the downside to living in a flat. It's not your DD's problem that neighbour works unsociable hours.
If neighbour knows the baby has additional needs and is kicking off anyway, then she's just a dick, who should be told to bugger off!

Rugs. Lots of rugs.

Yes i told dd this. Hopefully she will. I think she's a bit panicked because they are all on a year probation. And dd doesn't want complaints about her. The only part that's a worry is the neighbour making things up . Like its at 1am when its not.

Well vinyl is not ideal

Can you help her put carpeting with a noise blocking underlay down OP? She could ask the neighbour to go halves

I agree. The neighbour is clearly unhinged, with problems of her own.

10.30AM?!?!?! AM???

She needs to get a grip, it’s her that’s working unsocialble hours.

Neighbour is not going to go half's no way. I dont really understand why the council put that flooring down really. Its in all the flats not just dds . If it's that bad then the ground floor must hear the complainer who is on the 1st floor to.

Hmmm of course the neighbour is out of order, but I can imagine she’s had enough and snapped. DD should speak to the council, to report the incident and ask them to help - the flooring is the issue, ridiculous to have vinyl in upstairs flats.

Does little one wear slippers when walking around?

On the fence. All my upstairs neighbours over the years have had kids and of course I hear them, crying screaming banging etc, to be expected and have never complained. Current neighbours 2 year old is NEVER taken out, literally NEVER and is like a bored prisoner jumping up and down constantly or knocking on the window with hard toys to attract any passers by which are her only entertainment. It's sad but also maddening. Is your daughter's kid taken out to parks each day to run and mingle with other kids? If all he does is walk around a flat he's possibly very bored.

He's bare/socks foot. Not sure if he will keep slippers on worth a go. I think he would need the ones that have the soft spongy kind of bottom. Not sure if they are available in little sizes. I will see if I can find any.

I think you missed the part the being out of the flat at least 4 times a week. 8
15-3.15 . Plus popping to the shops and things like that on other days.

Yes she does to parks and things he doesnt play though . He just walks . Touches the floor . Takes a few steps touches the floor again. He doesnt bang on windows or with toys etc . Dd tries to engaged him with toys but he has no interest. He just walks up and down the flat. Not out if boredom its just what he does .

As someone who has worked night shifts in the past, neighbour should invest in some ear plugs to use when sleeping during the day 🤷‍♀️

It’s irrelevant that the child has special needs.

Your daughter needs to put down some large rugs to help keep the noise down.

Is it possible the neighbor is getting noise from another flat and thinking it belongs to your DD?

I remember a man coming and knocking on our front door when I was growing up, he was the son in law of our next door neighbors. He said "Could you turn the TV down a few decibels?"

We didn't have a TV on, or a radio, or a record player (ages me) or anything. The house was basically silent so it was someone else in the building.

Or the shouty neighbour needs to put in some ear plugs and stop expecting other people to stop existing just because she’s worked a night shift.

I think your neighbour just has to put up with it, walking around is a normal noise, same as a washing machine, lawn mower, conversational talking level etc etc.

It is really hard for her being a shift worker, I get that, but you cant creep around and expect a young child to not make noise.

I don't have kids and I would be annoyed but I would suck it up and think thank goodness I don't have to manage a baby/toddler etc .

The only noise that I would ever complain about is music too loud and too late, dog barking excessively or a 3 am screaming match etc.

So she's banging and screaming as her way of complaining about a baby making normal baby noises at 10:30am?!?!

Does she not get the concept of irony?!

Unfortunately, if you take a job doing night shifts, you have to understand that you're the one out of line with the normal social hours. That's the entire reason why night shifts are paid considerably better than day shifts.

Our HA said that everyone above ground floor level had to have carpet. I was told I couldn’t get vinyl planks put down when I moved in. I’m surprised the council have used this flooring .

This sounds like a practical problem not an antisocial behaviour problem. The flooring the council has fitted sounds unsuitable for the house /flat. Can your DD ask them to change the flooring on the basis DGDs footsteps are disturbing your neighbour. If they refuse (which they probably well as unless your DGD is jumping up and down with hobnail boots on, they will determine its acceptable living noise) , I’d say to DD to carry on as she is. It’s not her fault that the council have made a bad choice of flooring. Your DD could put rugs down but I think it’s for her neighbour to invest in earplugs or use white noise etc.

No she doesn’t.

in what world are people not allowed to walk around in their own homes?

What? Of course it’s relevant! My boss has a 17 year old non verbal autistic son who runs round and round their house shrieking and is the size of a large grown man but behaves like a toddler. Some children with special needs run up and down all day.