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Neighbour baby noise complaint.

100 replies

Ddflat56 · 25/05/2025 19:48

Dd has a 2.5 year old . He's pretty small more like a 18 month old. He is non verbal. Very rarely responds to anything. Doesn't understand anything at all . He's in his own little world. He walks around the flat all the time.

She lives in a new build on the 2nd floor her neighbour came up and complained about her son walking this was around 10.30 am . Dd explained his special needs and its near impossible to stop him walking. He doesn't bang but you can hear his foot steps.The neighbour said she's been on a 12hr hour shift she shattered. Dd said she doesn't know what to say.

About an hour later the neighbour came up again this time quite aggressive screaming and shouting at dd telling her to shut her kid up. But at that point GS was laying on the bed . He wasn't even on the floor. She was saying things like you need to control your kid. I have a 3 year old and I can. She said she hears it every day from 8am till 1am . Which is not true they are asleep way before that . At least 4 times a week dd is out of the flat from 8.15am till 3.15pm.

Flooring wise dd has vinyl flooring put down by the council. no wood or laminate. All flats have the same flooring.

OP posts:
SpunkySquid · 02/06/2025 16:04

sciaticafanatica · 01/06/2025 14:30

Your Dd needs rugs and also needs to take the toddler out more and get him some fresh air

No she really doesn’t.

Ddflat56 · 02/06/2025 16:18

SpunkySquid · 02/06/2025 16:04

No she really doesn’t.

Apprently dd is not allowed to live in her home 🤣

OP posts:
Ddflat56 · 04/06/2025 10:19

The neighbour has started again ffs. Dd called police they are there now

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Flashahah · 04/06/2025 10:23

Ddflat56 · 04/06/2025 10:19

The neighbour has started again ffs. Dd called police they are there now

Oh wow! That’s extreme, why police?

AnonWho23 · 04/06/2025 10:37

Flashahah · 04/06/2025 10:23

Oh wow! That’s extreme, why police?

Probably because they are pounding on the door, shouting and being intimidating

WickWood · 04/06/2025 10:39

Bless, I hope they come to a resolution, your poor grandson.

alcoholnightmare · 04/06/2025 10:55

Can your DD get a ring doorbell? Might put this awful woman off the abuse at her front door

PrettyPuss · 04/06/2025 10:58

You always get this from some people in flats. I lived in a ground floor flat for years with various different occupants living in the basement flat below over the years. Never had any complaints about noise except from 1 guy who constantly whinged about me doing the most mundane, everyday things. Ignore.

Flashahah · 04/06/2025 11:01

AnonWho23 · 04/06/2025 10:37

Probably because they are pounding on the door, shouting and being intimidating

I bloody hope not with a small child in the house!

Springtimehere · 04/06/2025 11:09

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Nearly50omg · 04/06/2025 11:19

She needs a ring doorbell so she has video footage of her neighbour banging and screaming on her door! This sent to the council a few times will have the neighbour moved

Ddflat56 · 04/06/2025 16:21

Nearly50omg · 04/06/2025 11:19

She needs a ring doorbell so she has video footage of her neighbour banging and screaming on her door! This sent to the council a few times will have the neighbour moved

I will tell dd to get a ring door bell i think she may need to check if its allowed. Because it will show other people's doors. In the mean time dd has a tablet that she can use to record the shouting and banging on the door that the neighbour is doing.

Everyone moved in the block a few months ago . Everyone is on a starter tenancy. I think it still takes alot to get somone out .

OP posts:
Ddflat56 · 04/06/2025 16:28

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She can put a rug down once she has money but she won't be able to cover the whole floor. She tried him with slippers but he can't really walk in them he waslks oddly . And keeps falling.

OP posts:
Flashahah · 04/06/2025 16:29

@Ddflat56 did the police deal with it efficiently?

Ddflat56 · 04/06/2025 16:37

Flashahah · 04/06/2025 11:01

I bloody hope not with a small child in the house!

Yes she's aggressive when she's knocking ,shouting, being nasty etc. Dd moved there fleeing DV. She has ptsd. She also has a 7 year old who it also effects her gets really scared and wees himself when she's banging and shouting at the door and he really crys and gets scared.

OP posts:
Ddflat56 · 04/06/2025 16:50

Flashahah · 04/06/2025 16:29

@Ddflat56 did the police deal with it efficiently?

The police came dd explained. The piece spoke to her. Said about him being little that they can see he has special needs . And that nothing can really be done about a baby walking in their own home. They told her not to go to dd door anymore. Police also told dd the neighbour didn't seem to take anything on board.

After police went maybe an hour later not really sure . GS fell over and within seconds the woman was ringing dd buzzer . But this time from the security door . And she was stepping to one side out of view of the camera. Dd ignored and shexwent away after about a minute. But because sge was at the security door she could only ring.

Housing association/landlord dd rang them . They said its now classed as urgent so they will ring her today. But that won't happen now as its coming up to 5.

OP posts:
rainbowruthie · 04/06/2025 16:50

ignore me - crossed post

Ddflat56 · 04/06/2025 16:52

rainbowruthie · 04/06/2025 16:50

ignore me - crossed post

Edited

See my post above.. thru xavt really do much but dd can still call have it on record etc. They will come out to tell the woman to keep away from dd door. But that's about all they can do

OP posts:
Ddflat56 · 10/06/2025 10:44

Does this seem odd. That the housing association keep saying they will contact dd regarding her neighbour. Then it doesn't happen so dd rings them again . They say all the things dd wants hear ie we are so sorry that's happening, your doing nothing wrong , the neighbour should not be doing that. And simlar sort of things. They have said this like this is a serious matter. You will be called today and theu don't same circles all the time.

On Saturday the police called Dd saying there's going to be mediation. And the neighbour has agreed to it. But yet there's been no date sorted out. Housing association has not said a word about mediation on the police officer has.

Dd again today has been today Housing association will contact her today. But she's been told that time and time again. So i have told dd that if you haven't heard by 2pm ring them check they are still going to call you if they don't call by 4pm to start the complaints procedure.

OP posts:
Ferretedaway · 10/06/2025 14:50

It’s positive that the neighbour has agreed to mediation.

in terms of communication, or lack of it, from DDs HA, that sounds very normal. If we don’t chase things up then sod all happens. Promised phonecalls aren’t made, action agreed to not taken etc and we get nowhere.

your advice sounds good to me. No call back, then DD phones them. If she doesn’t get anywhere or person she wants is ‘busy’, I’d email them and say if no response regarding what’s been done, where the mediation process is at the moment and what will happen next and by when etc, I would say a formal complaint will be made. That should get things moving .

FatherFrosty · 10/06/2025 15:02

Your poor dd. your grandson should absolutely be able to walk around the flat, the flat shouldn’t be that poorly built that a small child toddling round can be heard downstairs.
i hope she has some resolutions.

Ddflat56 · 10/06/2025 15:07

Ferretedaway · 10/06/2025 14:50

It’s positive that the neighbour has agreed to mediation.

in terms of communication, or lack of it, from DDs HA, that sounds very normal. If we don’t chase things up then sod all happens. Promised phonecalls aren’t made, action agreed to not taken etc and we get nowhere.

your advice sounds good to me. No call back, then DD phones them. If she doesn’t get anywhere or person she wants is ‘busy’, I’d email them and say if no response regarding what’s been done, where the mediation process is at the moment and what will happen next and by when etc, I would say a formal complaint will be made. That should get things moving .

We can't even be sure the mediation exists. The police officer said about it but we have not heard a word from housing association. Dd reported all this 3 weeks ago she's constantly fobbed off.

OP posts:
Ddflat56 · 10/06/2025 15:12

FatherFrosty · 10/06/2025 15:02

Your poor dd. your grandson should absolutely be able to walk around the flat, the flat shouldn’t be that poorly built that a small child toddling round can be heard downstairs.
i hope she has some resolutions.

It seems a madness that building regulations are so crap that a small toddler can be heard walking.

OP posts:
Ferretedaway · 10/06/2025 18:09

Maybe it’s time for DD to phone her HA and tell them if they can’t take appropriate action - ie letter warning DDs neighbour about her antisocial behaviour, contacting the mediation service to ask them to contact her, looking at practical soundproofing measures - then she will make an official/formal complaint about their response? We have such an issue with crap soundproofing generally in the UK with new builds as well as older buildings

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