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Has this happened to anyone else?

3 replies

AmplePlum · 17/05/2025 10:43

I get paid on the 11th of each month, My rent (direct debit) comes out on the 13th of each month. I got a random text from housing association yesterday saying my rent hadn't been paid for this month, Was confused so checked my bank.

Bank app showed the money going out as normal, Bank app does not show it being returned to my bank, I then checked again an hour later and the rent money was back in my account so I called HA to let them know.

Someone was supposed to be calling me back yesterday but didn't, I asked if I could pay it over the phone as a one off and she told me not to because they might try to take it again automatically. Just looked and the money is still in my account so I will be calling them back monday.

This now means that my rent is now four days late, I have no idea how this happened, I only have one bank account, my wages went in, The rent money was in my account on the 11th, It got taken then returned to me.

Has this happened to anyone else with a direct debit when you had the money to cover it in the bank? Wondering what might happen now? Will they randomly try to take it again or will I owe two months rent next month?

OP posts:
Zezet · 18/05/2025 18:29

I would suspect they will take it again.
I would put it in writing to them that you called and they recommended not paying manually for now.

You'll be fine.

greengreyblue · 18/05/2025 18:32

You have bank record of it being paid and returned and a record of phone call offering. To pay. Just wait to be advised what to do next.

whynotmereally · 18/05/2025 18:39

Maybe ring your bank too it may have been a issue at HA end

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