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Received wrong item on Vinted

3 replies

CordylineCapybara · 08/05/2025 17:17

I ordered a child's top and been sent the wrong thing. I have raised an issue and the seller apologised and asked if I wanted to send it back. I said I would if she told me the best way to go about this but she never got back to me. What should I do? I don't really want to have to pay postage to return it.

OP posts:
GrimDamnFanjo · 08/05/2025 17:18

Did you tell Vinted within 48 hours?

CordylineCapybara · 08/05/2025 17:22

@GrimDamnFanjo yeah

OP posts:
SilenceInside · 08/05/2025 17:22

You just follow the process on Vinted, there should be an option to use their build in shipping to generate a return label. Unless the seller agrees to pay for it, you will have to pay the return shipping costs.

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