Has anyone had any dealings with the Royal Mail National returns centre.
Having a nightmare as they've sent a special delivery I sent with important documents including passport to the National returns centre as the post office had wrongly put the incorrect number on the receipt.
The guy at customer services said it should be there by the end of the week and then we can contact to get it sent back but we need it back asap so we can now take those documents to the visa centre ourselves asap. Im wondering how reliable the info he's given us is.