claiming from your credit card for faulty goods?? Anyone used this route?

[springtimepls]

I have successfully used my credit card company to get money back from ryan air when flights were cancelled and then not refunded and from premier in when they took the payment twice in error and refused to refund.

However i have never tried this route when goods are faulty and company refuse to refund. Is this an option? If so what proof do you need?

Thank you

Not faulty goods, but I have done it for goods that were not delivered. Mastercard just took my word for it. We were talking about £60 or so.

thanks. anyone else?