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Vinted labels - no digital option

7 replies

CCLCECSC · 04/04/2025 12:50

Anyone else only getting downloadable/print labels for things they've sold? It has stopped giving me the option for the digital version which I much prefer?

Can't see anything in postage settings that's changed and their chatbot is useless!

Any ideas would be appreciated thanks

OP posts:
Xiaoxiong · 04/04/2025 15:44

How strange - I just posted a load yesterday with inpost, evri and yodel and had digital labels available for all of them.

Try updating the app, and logging in and out?

Wolfpa · 04/04/2025 15:45

It normally depends on if someone is getting it sent straight to their house or sent to a locker

CCLCECSC · 04/04/2025 18:42

Thank you both. It must have been a glitch as digital have magically reappeared today

OP posts:
tedibear · 04/04/2025 20:21

The opposite for me the other day. I had Royalmail as an option that someone selected. It sent me a digital label. There was no way of printing one. I usually print and get Royalmail to pick the items up. I then went to 2 drop off locations that were noted as parcel boxes/lockers. They were just drop off parcel boxes no way of getting a label. I had to cancel the order.

naemates · 04/04/2025 21:58

If it’s inpost, it’s a digital label if going to a locker, a printed one if going to an address

as i discovered this week!

thenewaveragebear1983 · 05/04/2025 06:36

This must have been a glitch yesterday because I somehow managed to get a print label not a digital, no idea how, but I found that you can’t change once you’ve selected it and the only way to choose the other option is to cancel the whole sale!

NominatedNameOfTheDay · 05/04/2025 06:49

Wolfpa · 04/04/2025 15:45

It normally depends on if someone is getting it sent straight to their house or sent to a locker

Yeah this - it’s been a while since I’ve done it but I turned off the option to allow home postage because I don’t have a printer. Obviously limits your pool of buyers though.

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