Ridiculous things customers say!

[Darkclothes]

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

@DalzielOrNoDalzielAndDontPascoe its too telling to talk about the area I worked in but honestly trust me when I say it was like a Spanish Inquisition around whether you were concealing products in the warehouse and refusing to sell them. It went well past polite 🤦🏼‍♀️

What's the point of drinking a very milky coffee?

DH is police and often gets told by members of the public “I pay your wages.” When he asks, “Have you got a job?” These people ALWAYS say no 😂

Oh you did mean raw. You definitely did. The same as the customer asking the waiter. You are backtracking as posters have made you look silly 🤪

Nothing snarky (stupid word) in either response. It was an appropriate answer to a really stupid question

This!

Or all those on MN who think those in the civil service/charities shouldn’t have basic office amenities/WFH/a salary above MN ‘because I pay for it’ - er no, you really don’t.

I worked in Homebase as a student. A smartly dressed guy came in with five rolls of wallpaper and asked for a refund on them, because his mum had bought them but wouldn't be needing them.
I said "I'm really sorry, but I can't refund these, they're from B&Q."
He said "Isn't it the same thing?"
I said "No, it's a different shop. I can't refund a B&Q product. You will have to go there."
He said "I haven't got time for that. I'll be late for her funeral."

I want to hire you to clean and vacuum my home, but when I hear you cleaning and vacuuming my home at the agreed and booked-in timeslot we arranged together, I want to complain I can hear you cleaning and vacuuming.

"Can you come back at 2pm to finish that cleaning and vacuuming off?!"

"No, we agreed your slot would be 9am-12pm, I'll be at another customers appointment at 2pm"

"Well, can't you just take a break at that appointment and come back at 2?!"

"No, they're paying for me to work there between 1pm-4pm, I can't just walk out of that job and drive 20 mins back over here, and drive 20 mins back there.... would you like to rearrange your weekly slot to another time so I'm here at 2pm instead?"

"No, 2pm is a very inconvenient time for me, I want to keep my usual slot as thats the best time"

FFS

Oh god. Someone once told me about a woman who called and wanted her tile floor cleaned. She then got all irate and asked for the manager…..because the worker asked for her address. The woman couldn’t understand why the worker needed her address and she could just bring the tiles to them. The tiles…that were down in her kitchen

yeah

This is getting boring. I have clarified what I meant so why do you keep going on like a dog with a bone?

Because we all 🐕 think yours was a silly comment 😂

I once ordered a Banoffee Pie that didn't have any banana in it, when I complained they said I didn't want any sides with it( I'm thinking ice cream, double cream etc) and that included the bananas 🤨 they gave me a plate of chopped banana

it would be toffee pie then with a side of banana - as the ban and the offee are put together to make banoffee

I ordered crumble once and got stewed apple - they told me the crumble melted... I gave it back to them and got a refund

Do you not realise that you only have a very small window to edit your posts on here so I realised that I had phrased my post wrong long before many of you decided to 'educate me'? I know what I meant and you thinking you are a mind reader ( not to mention the word police) is just ridiculous

That would be orange juice as opposed to soda/soft drink.

Lots of people would call that fizzy orange as opposed to still orange. But anyway, the original was just a bad joke!

Ibuprofen is both a painkiller and anti-inflammatory.

So many...

Young guy came into my shop with his gf, stood looking at the 2m patisserie fridge with approx 30 different cakes in, then asks at the till "do you sell cake?" Being kind, I reckon he was on a first date and super nervous!

Woman making a big fuss about us not having soya milk, offered dairy or oat but she couldn't have either due to allergies then also orders a caramel (made with condensed milk) oat Flapjack. When pointed out it contains both dairy and oat she said it would be fine.

Several times, again referring to the huge selection of cake, "is that all you have?"

Two women come in to the cafe, one orders a coffee, they set up lap tops then get out their own packed lunches. I obviously tell them they can't eat their own food in here, "but I've bought a coffee!"

At a garden centre, an offer on ladies tops. Woman comes to the till and says she bought them last week before the offer, could she have a refund. I say that yes, I'll refund and she can buy them again...she didn't even have them with her, no receipt, but still wanted me to refund and couldn't understand why I wouldn't!

Woman bought a dead plant back for a refund, different garden centre label on, again a big fuss about why we wouldn't refund.

Car wash, customer came back annoyed there were water runs on his car, couldn't understand that we couldn't dry it 100% and some water would run out when he started driving.

Best one at the car wash, guy parked on the run up to the wash area. I went and very politely said he couldn't park there. "I'll only be 5 minutes" he says, to which I point out it doesn't matter, he's blocking the way in to the wash. "You're very rude, I'll have you know I know the owner!" I was the owner, and no, he didn't!

I've worked with the public for decades, luckily now for myself so I can be very honest with them!

Why couldn't I assist with their water bill query even if they had walked into a university building and not Severn Trent next door? Perhaps I could call ST for them? Erm...nope!

Bloody hell!

I worked at a charity for a time. We were trying to sort out a second hand washing machine and oven for a single mother who was in financial crisis. I phoned her and told her that I was pleased to tell her that we had found her the said items and they would be delivered to her house and installed for her free of charge. She screamed down the phone at me and said she didn't want an oven that very likely had had meat cooked in it or a washing machine that had had other people's clothes in it! She then told me that it was my fault that she had washing "rotting" in her bathroom.

I worked on a Tesco checkout many moons ago. There were so many customers who used to bark single words at me. One miserable old man stood at the end of the checkout and yelled out, "BAGS!". I politely asked him how many he would like. His response...."BAGS!!!"

I was walking through the shop floor one day and an elderly lady came up to me and shouted out, "MACAROONS!" I guessed she wanted to know where they were so I took her to the aisle and shelf where the macaroons were and pointed them out. She said, no, not those macaroons....I want the Mac-a-ROONS!" With he emphasis being on the syllable ROONS. I was only sixteen. I just wanted my Mum. 😂

When I was first there and still learning the ropes, I had to wear a badge that said, "Under Training". I remember a man coming through the checkout and he thought he was very funny. He said, "Are you under training?" I thought he was being polite so I said yes. He said, "Where's 'Training' then, if you're under it?", pointing to above my head. Then he said, "Or are you OVER training? Is it underneath you?" Then he proceeded to come round the back of the checkout and started to look on the floor and tried to look up my skirt. If that happened now, I would have told him to do one! As the sixteen year old that I was, I just went bright red and prayed for him to go away. Bastard!

@Feelinghurt2 She said, no, not those macaroons....I want the Mac-a-ROONS!" With he emphasis being on the syllable ROONS. So what item did she want?🤔

I used to be a delivery driver and had one customer complain because their parcel was wet when I handed it to them, the fact that it was torrential rain didn't matter and I should wipe the parcel off for her.
But the biggest one was something all drivers have to endure and it's when you knock on the door and wait, and wait some more, then knock on a neighbours door to find someone to take it in, take their details down, fill in the ticket, fill out the machine, go to post the ticket and then they open the door and complain because they were in and why didn't I just knock there, and say we are lazy because we would rather leave it next door instead, because we all enjoy wasting our time so much, especially when we are so busy every minute counts, with over 300 parcels just 60 that you have to take another minute on is another hour to you day, but it's always more then 60 that and can take over 5 mins sometimes.
And then they gets mouthy because you won't go back to the neighbours to get their parcel, our job is done, we delivered it and now we can't touch it, its the drivers responsibility until it has been delivered after that it's done with.

The poster was making a reasonable point as none of us, in fact, know exactly what the customer in the OP meant by her comment. Quite possible she used the wrong word.

But equally possible (and far more probable) that she meant exactly what she said?
It’s quite bizarre to make the assumption that she actually meant something entirely different, just so it makes sense to you!

Back when all this was just fields, I worked in a record shop in a small market town. Market day was always busy and 1 day a customer came in and the conversation went as follows:

Customer.. "do you have that record?"
Me.."which record is it it you want?"
C..."I can't remember the name of the song but it is a bloke signing"
M..." okay, what is his name?"
C.."I don't know"
M..."I'm sorry but without the name of the signer or title of the song I'm not sure I can help you...can you remember any of the words or what the song was about?"
C.." It had the word "you" in it and it was a love song."
M..."Umm well there are lots of love songs with the word "you" in it at the moment so without a bit more info I'm not sure which record you want"
C.." It was on the radio this morning, you must know which one it is".
M..." Maybe have a think and see if you can remember anything else about the song and come back later?"
Meanwhile the queue had grown to around 10 people, inside I'm dying and my manager is trying not to laugh.