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Ridiculous things customers say!

450 replies

Darkclothes · 12/03/2025 17:14

I was in an Italian restaurant today in the UK. The menu was in English. The woman at the next table asked the waiter if the prawns were cooked! He said yes of course they are. She then said that it didn't specify on the menu- it just said 'King prawns with baby tomatoes in a creamy sauce'.

The waiter then said, well it doesn't specific that the chicken is cooked- but most people realise it is. DH and I starting laughing to ourselves. It made me wonder, what other bonkers things have you heard customers say?

OP posts:
ilovepixie · 14/03/2025 13:18

I worked in Argos and the first day after Christmas was horrific! People bringing back faulty goods screaming at us that we ruined Christmas! Yes it’s upsetting is a present was faulty but something things do go wrong!

ilovepixie · 14/03/2025 13:19

HelloCheekyCat · 13/03/2025 16:07

Actually a lot. Of breadcrumb ham is gluten free so. I can see why some of might question it

She was told it wasn’t gluten free, that’s my point!

ilovepixie · 14/03/2025 13:24

Stirabout · 13/03/2025 17:38

I worked in local Chemists when I was still at school in the mid 80s

Male customer comes in and picks up
A box of condoms and some batteries.

Promise I held it together before he walked out of the door 🤣🤣🤣🤣

I’ve had a customer buy a pair of rubber gloves, a bottle of baby oil and a cucumber!

Verv · 14/03/2025 13:43

"When somebody calls offering to sell you a Patek, you thank them for thinking of you, you dont ask them to send photos via email!"

IzzyHandsIsMySpiritAnimal · 14/03/2025 13:51

GeorgeMichaelsCat · 13/03/2025 17:19

You'd be disciplined for saying that if reported

I wouldn't.
I'm a volunteer in a shop. I don't get a wage. I won't take shit from rude customers either.

ShinyAppleDreamingOfTheSea · 14/03/2025 14:41

@WillIEverBeOk

Did the barman mean to say straight orange, instead of with alcohol?

Still orange - as opposed to fizzy I would imagine.

Lovelysausagedogscrumpy · 14/03/2025 15:26

GeorgeMichaelsCat · 14/03/2025 07:17

As I said, I would have been disciplined for being rude to a customer if I had said anything back.

I worked in a well known customer facing government department for a while. Was often told none to politely that ‘my taxes pay your wages, so you actually work for me’. The irony that this government department dealt exclusively with the unemployed was completely lost on them !!

KerryBlues · 14/03/2025 17:01

Lovelysausagedogscrumpy · 14/03/2025 15:26

I worked in a well known customer facing government department for a while. Was often told none to politely that ‘my taxes pay your wages, so you actually work for me’. The irony that this government department dealt exclusively with the unemployed was completely lost on them !!

Edited

They actually thought they were paying tax on their benefits? 🤯

Lazarusc · 14/03/2025 17:53

I used to work in an aquarium and one woman that came in with her husband and teenage children asked me if the sea cucumber was actually a gherkin.

BambamD · 14/03/2025 17:56

My partner is a butcher and a bloke walks in quite late on Christmas Eve and asks if it’s too late to ORDER a turkey 🤦‍♀️

Auburngal · 14/03/2025 18:01

BambamD · 14/03/2025 17:56

My partner is a butcher and a bloke walks in quite late on Christmas Eve and asks if it’s too late to ORDER a turkey 🤦‍♀️

My ex worked for another supermarket chain. A few customers asked him as he worked on the butcher counter could they pay and collect on Christmas Day.

Err I don't think so.

The only time we had turkeys left on CE was Xmas 2020 and 2021 for obvious reasons. The other years I worked CE, we sold out of all turkeys by mid morning. Always get one bloke, coming 10 mins before we closed asking if we had any turkeys left.

Auburngal · 14/03/2025 18:07

When I was with my ex, we had to walk past his work, the supermarket from his DM to his DB's and DF's places on Christmas Day, as we stayed o/n as went to the Midnight Mass at the cathedral.

Every single time, there were about half a dozen people queuing outside his work thinking it was going to open. Always right by the A2 size poster with the Xmas/NY opening hours. One time, a man, recognised my ex, moaned he has been waiting 2 hours for the store to open. My ex and I said "Merry Christmas" to him, pointing at the CD 'closed' on poster then carried on walking.

OneNoisySnail · 14/03/2025 18:17

Manager for a well known DIY store

You need to give me a refund on this plasterboard. It snapped on my way home.
turns out theyd been spotted by another customer cycling home carrying it under their arm and the corner got caught in the pedal

Woman bought a pot of paint and wheeled it out of the store, looking at her phone, rammed the trolley into a barrier causing the paint to fly off with force splitting the plastic and spraying paint everyone including her. She wanted a new can of paint plus the cost of her dry cleaning and new shoes. Luckily had it all on CCTV

Don’t even get me started on the being female in a male environment comments ‘whilst your down there’ gesturing to their trousers whilst I’m on my knees restocking a bottom shelf and ‘I can’t believe they let little girls drive forklifts these days’ whilst I’ve got a tonne bag of sand dangling over the back of their truck or ‘Can I speak to a man that actually knows about this stuff’ only for the man to direct them straight back to me as I was the one that knew how to work out much paving he needed!

natli90 · 14/03/2025 18:19

bar job, packets of crisps etc on the shelves.

“what flavour are those onion rings”

Auburngal · 14/03/2025 18:28

@OneNoisySnail I did the trolleys when the regular trolley colleague was off. I went around the car parks around the store and collected them as customers were too fucking lazy to push an empty trolley to the store, yet fine to push a full trolley half a mile away. "Oh you shouldn't be doing this as you being a lady"

canyouseemyhousefromhere · 14/03/2025 18:54

ImWearingPantaloons · 13/03/2025 10:12

Can I have a latte with half a single shot?

heck, why bother??

Reminds me of an American woman in Naples airport some years ago who went to the coffee kiosk and asked for a ‘decaffeinated espresso’. The barista looked at her puzzled and said they didn’t have such a thing. She walked off very disgruntled.

OneNoisySnail · 14/03/2025 19:07

Yesss or the ‘let’s leave the rubbish from my lunch in the trolley, even though I’ve left the trolley RIGHT next to a fucking bin. It’s alright, the staff are paid to clean up after me’ 🙄🙄

Pliudev · 14/03/2025 19:10

I worked alongside a waitress who had the same name as me. I am from the North West she is from the North East. We have distinct accents. One night, a regular customer, who had been coming for some time and knew our shared name, asked if we were sisters.

NewYearNewDietAgain · 14/03/2025 19:48

Auburngal · 13/03/2025 18:52

I don't get this at all. Opened store at 9:45am on Sundays for browsing, not allowed to serve til 10am. Customers asked could we get them to buy a paper now. Err no.

The thing is within 5 min walk from my previous work, there are 3 shops selling papers that can open and serve customers at 7am. One of them is a 24/7 shop at petrol station. Then within a 5 min drive, there are at least 7-8 more.

Why couldn't they get their papers from these places? Then they could potentially have up to 3 more hours to read their sodding papers.

I used to hate Sunday browsing when I worked in a department store! We’d have 30 minutes of abuse every Sunday morning for 6 weeks in the lead up till Christmas. Despite a CD making an announcement every 5 minutes over the tannoy and the laminated A4 signs on top of every fixture….customers STILL don’t understand how it worked! 🤦‍♀️ Glad I’m out of that!

HazelShark · 14/03/2025 20:18

ImWearingPantaloons · 13/03/2025 10:12

Can I have a latte with half a single shot?

heck, why bother??

This might have been my MIL....she likes vaguely flavoured warm milk...

Auburngal · 14/03/2025 20:38

NewYearNewDietAgain · 14/03/2025 19:48

I used to hate Sunday browsing when I worked in a department store! We’d have 30 minutes of abuse every Sunday morning for 6 weeks in the lead up till Christmas. Despite a CD making an announcement every 5 minutes over the tannoy and the laminated A4 signs on top of every fixture….customers STILL don’t understand how it worked! 🤦‍♀️ Glad I’m out of that!

Then one store manager decided to only open the store at 10am and that is still the case. Even when 23/24 Dec fall on Sunday. The department managers just say to new store managers, it has been the case for years and believed it.

Still don't get why people who are just buying a newspaper need to visit a supermarket that only can serve from 10am when at least 8 newsagents, Spar type shops are open from 7am and one is a 24/7.

GeorgeMichaelsCat · 14/03/2025 20:47

MikeRafone · 14/03/2025 12:10

I'd have been disciplined for a lot of things if i'd been reported...

I had a customer once who wanted a mikeymouse - its half and half pint

I had to stand at the bar in front of 3 other customers pouring the pint - when the customer told me it was wrong and the customer was always right. I asked the other 3 customers if they'd seen me pour it - they had indeed. So I smiled and said well thats 3 customers being right against one....

A few weeks later the landlady barred him for being obnoxious

I liked the fact I was earning money. If you were happy to risk dismissal, then fair enough.

DenholmElliot11 · 14/03/2025 20:50

BambamD · 14/03/2025 17:56

My partner is a butcher and a bloke walks in quite late on Christmas Eve and asks if it’s too late to ORDER a turkey 🤦‍♀️

probably my twat of an ex husband.

MikeRafone · 14/03/2025 20:55

GeorgeMichaelsCat · 14/03/2025 20:47

I liked the fact I was earning money. If you were happy to risk dismissal, then fair enough.

thankfully there are employment laws in uk, it’s not just a case of 1 strike and out.

Justdancinginthedark · 14/03/2025 21:17

I had an American lady call to complain that it didn't rain once on her trip to Ireland so she didn't get to use her new umbrella and wanted a refund.