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Waitrose online down for 2 days ????

5 replies

Hattieandcake · 12/03/2025 16:23

I cannot believe a national company like this has been unable to process card payments for 2 days !!!! Customer service say “we are awaiting an IT update” unbelievable !

OP posts:
Saucery · 12/03/2025 16:26

Does that mean online orders won’t be fulfilled? I have one tomorrow and that wasn’t mentioned when I just updated it.

Hattieandcake · 12/03/2025 16:27

It’s ok if it’s placed and you don’t need to add any more items

OP posts:
Saucery · 12/03/2025 16:32

Hmm, I just added some more items 5 minutes ago, guess I’ll just have to see what turns up tomorrow evening! How annoying.

Tryingtokeepgoing · 12/03/2025 16:33

No issues for me delivery-wise. Order placed fine on Monday and delivered today :)

Hattieandcake · 12/03/2025 19:23

I still can’t place an order with Amex or HSBC will have to go elsewhere.

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