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Anyone having issues with Ocado delivery today?

21 replies

LancashireSquirrel · 07/03/2025 18:51

Apologies if there is already a thread.

My delivery is late & nowhere to be seen. No communication from Ocado/driver.

Twitter has hundreds of messages from unhappy customers with delayed or cancelled deliveries.

Anyone else?

OP posts:
Runningoutofpatiencefucksandmoney · 07/03/2025 18:56

Not today but Tuesday, where they delivered my shopping elsewhere, marked it as delivered and took the money from my account. The refund won't go in for another "7 to 10 days". Fuming

Hoppinggreen · 07/03/2025 18:58

2.5 hours late yesterday.
I got a notification in the app and an email to say it was due to "operational difficulties"

OverTheRaincloud · 07/03/2025 19:04

Oh no, I've got one coming later, hope it arrives.

I wonder if they're going under?

LancashireSquirrel · 07/03/2025 19:11

OverTheRaincloud · 07/03/2025 19:04

Oh no, I've got one coming later, hope it arrives.

I wonder if they're going under?

Log on to the app and see what it says. My 5.30-6.30pm delivery now says due at 7.54pm. No notification at all!

OP posts:
QueenAnnesHat · 07/03/2025 19:12

Bang on time this morning, but the driver was really curt - not the usual friendly sort.

BluntMintBalonz · 07/03/2025 19:28

Still sat here waiting, 6 hours late. No update and they are uncontactable

dancingwhilstfacingthemusic · 07/03/2025 19:36

Yes mine was cancelled. I have cancer and am having bad chemo side effects so can’t get out. My shop will now arrive on Sunday evening as that was the next time slot they could give me.

really not what I need.

Earlyattheairport · 07/03/2025 19:39

Mine was complete and bang on time. The driver was lovely and didn't seem stressed or rushed.

PinkSparklyPussyCat · 07/03/2025 19:41

My uncle uses my account and his delivery was very late yesterday. Neither of us had any notification that it was going to be late but he was told that they had to get a relief driver due to roadworks. It seemed plausible at the time but reading what everyone else is saying I’m now not so sure!

Passthecake30 · 07/03/2025 19:44

Not Ocado but my full Tesco delivery was apparently delivered to someone else the other day! Next week I’ll be using Ocado…

BailOutChapsGingersGornSquiffy · 07/03/2025 19:46

Yep mine was cancelled this morning with 1 hours notice and no explanation 😡

OverTheRaincloud · 07/03/2025 20:51

LancashireSquirrel · 07/03/2025 19:11

Log on to the app and see what it says. My 5.30-6.30pm delivery now says due at 7.54pm. No notification at all!

Thanks, mine said on time and it's arrived. Hope everyone else's turns up!

socialdilemmawhattodo · 07/03/2025 20:56

Is it 1 particular depot? My deliveries come from Dartford. They have had so many operational and traffic issues there. But can't fault the delivery drivers. Normally totally brilliant.

Dr13Hadley · 07/03/2025 21:18

Bugger. I've got one due tomorrow lunchtime. I hope they get it sorted. Mine is usually mega early rather than late which can be equally annoying sometimes.

BCBird · 07/03/2025 21:19

My txt said it was running 30m lare.

Delatron · 07/03/2025 21:42

Ooh yes mine just turned up half an hour late. Driver looked very stressed. Didn’t realise this was a national problem. Wonder what’s going on? They also normally call when running late so all very surprising.

CJCreggsGoldfish · 07/03/2025 21:52

Mine was cancelled this morning. Now booked for Sunday evening as that was the next available slot. Had to do a small emergency shop.

LancashireSquirrel · 07/03/2025 22:05

Mine eventually turned up. The driver said they are experiencing nationwide IT issues.

OP posts:
Copperoliverbear · 07/03/2025 22:12

Something wrong in one of the distributors centres apparently.

Copperoliverbear · 07/03/2025 22:14

There has been a lot of problems with systems over the last few days our drs had no computers or phones yesterday

MicroCrisis · 07/05/2025 13:31

Interestingly most stuff is out of stock, whilst I appreciate this is a few months later.
Heard there was a cyber attack on M&S recently, but Ocado seems to have a ton of items out of stock, which is changing all the time as I try to build my basket.

For example a search for pine nuts showed around 16 items with only 4 in stock. Not just the M&S but own brand and others, too.

Odd stuff.

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