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Tesco F&F exchange clothes?

10 replies

TheFairMember · 03/02/2025 22:22

Hi, I recently bought some baby clothes for my daughter and they’re the wrong size but I have no receipt. Does anyone know if I can buy the clothing in the correct size and then use the receipt from that to return the wrong size clothing? Not sure if the receipt would say the size or not! Thanks

OP posts:
MrsJHernandez · 04/02/2025 01:39

I'm pretty sure Tesco would just exchange them for you. Go to the customer service desk first and ask. Tesco are very reasonable in my experience.

doodahdayy · 04/02/2025 01:55

Yes they refund or exchange at customer services pretty easily

RIPVPROG · 04/02/2025 02:10

The receipt code includes the size, if you used your clubcard they can trace the transaction. Better to be honest or it looks like you've stolen them

KittenPause · 04/02/2025 03:49

Did you use your Tesco club card when you bought it

If you did your purchase will show up on there

You can't exchange without a receipt anymore these days

KittenPause · 04/02/2025 03:49

I mean you can't a refund

spuddy4 · 04/02/2025 03:57

I work in Tesco and you can just return any swap for a different size with no receipt.

TheFairMember · 05/02/2025 00:24

Thanks they didn’t let me exchange it unfortunately!

OP posts:
spuddy4 · 05/02/2025 07:22

TheFairMember · 05/02/2025 00:24

Thanks they didn’t let me exchange it unfortunately!

Drop them an email or complain on social media. They should have exchanged it if the tags were still on.

Toomanyusernamestochoose · 05/02/2025 07:25

In my experience, most shops would exchange for same item in another size without receipt but the receipt would clearly state that this was the case so you could not take that receipt and then use to return the item.

Some shops let you exchange for anything upto same value but it would be based on the lowest value the item has ever sold for (eg F&F had 50% off all clothes last week so you can only exchange for 50% off price on tag even if you paid full price week before that)

MinnieBalloon · 05/02/2025 08:37

If you buy the new sizes and try to return the old sizes with the new sizes receipt they will think you’ve stolen them.

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