Bad selling practice SCS

[Conniebygaslight]

Hi, we ordered 2 x sofas and a pouffe from SCS in store 11th Jan, paid a £700 deposit by debit card we were told we had 5 days from sale to make any amendments to the order. At point of sale no Ts&Cs were mentioned and I was asked a few questions about delivery etc. I was only given a screen with a signature box to sign. That afternoon I received an email with their Terms and Conditions that stipulate as their first point that they 'must be read before signing' for an order. They then state that they do not allow cancellation of orders at all. I emailed them to cancel within their 5 day amendment window but they are refusing to budge and telling me that I signed and therefore the order will go ahead and I'll be liable for full payment. Any advice please, apparently they are known for this.
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They will probably try to slither out of it by saying amendments means to colour or fabric not cancelling the order altogether.

Isn't there a 14 day 'cooling off' period in the UK which allows you to cancel an order or return an item?

@DemonicCaveMaggot No the 14 days cooling off is distance selling regs, nothing to do with purchases in store.

Thank you PrincessAnne5Eva I didn't realize that.

I only recently found out. I think it's appalling that we're less protected if we buy something in a shop, even if they order it on an ipad and we never actually see the item before delivery, than if we buy it online.

OP I think your thread on MSE grew a bit since you posted on here and it looks like you've had some good advice over there. Good luck.