Renewing driving licence

[Oxo01]

I'm going crazy today, my driving licence needs to be renewed tried 6 times to do it online today and at different stages it says cant verify and to go to post office.
I thought I was putting things in wrong ie: not capitals. No spaces etc. Got my partner to double check with me but still cant get through the intital standard questions .
I renewed my passport in 2023 (it's a blue one now )
Looked up info says to get a
D1 pack from P/O . Gov.uk say can download forms but it looks like you can't do that for a Renewal of expiry licence ? on top of this i found a free download else where it has a heading renewal if over 70.
Please anyone have any knowledge on this, is it gov.uk online issue or my passport etc.
I know I'm going to have to go to the P/O but just like to know if anyone has had same issue recently.

Is your address the same? I ran into issues when I had not changed from my parents address and then had a fair few moves during uni. It wouldn't let me update it to my permanent one years down the line as was at least 3 or maybe even 5 years since had lived at the address on my original licence. Did a paper one (just need the address on your licence and new address, no dates), stressed about getting the £1000 fine and then got my licence in the post no issues 2.5 weeks later 🙌🏻

My license expired in December and I managed to renew it online with no problems a couple of weeks ago (I now just have to deal with the fact that my passport photo makes me look like a short sighted war criminal after a particularly tough day).

I renewed mine last night and it was fine. Do you have a Driver and Vehicles account? The easiest thing is to set one up here https://www.gov.uk/driver-vehicles-account then you can just enter your passport details and it should all renew.

Mine was due for renewal and my passport had expired 10 years ago. So I got myself a new passport and when they arrived I just did the online renewal for the driving license.

Maybe try later in case there's an issue with the website right now?

Thanks all,

No change in any details at all.
I have very a Gov Uk.Gateway account. Assumed I had a drivers/ vehicles account.
But I also tried to create one just incase and after putting details in it said the same cant verify.
It's weird as it didn't say at each stage what / if anything was wrong which would be helpfull, except when i put wrong amount of digets in for drivers licence. It said should be 16 digets etc
I'll try again today otherwise it's a trip to P/O.

The trip to the PO was excellent when I renewed. Photo took at the counter against a white background by their magic tablet and all done in a minute or two.

I was impressed by that and how quick it came back!

Thanks mumda
I have read it's easy and quick so will probarly go on Sat to do it.
Would have liked my passport photo to be used though but never mind.

It's no help, but I renewed my license earlier this month. It was really quick and easy, it used my passport photo as you want. It dropped through my door 2 days later.

Are you Patsy Stone?

I had an issue when renewing online and I had to do it through the post office. It was because the new blue passports are signed when they arrive rather than your signature being printed in them. It meant that they couldn't verify my signature for an online renewal.

Very annoying it didn't tell you that before you started so I wasted time online, then the post office with the service I needed wasn't local and to top it all off it cost more than an online renewal.

Thanks Lds1
Yes I'm.thinking its to do with that

My DS is having issues. It just says the drivers licence number is wrong when he has put it in correctly

I can’t help as dvla say my number is wrong as well

Tried to apply for free travel and got the same issue. Form wouldn’t accept my red passport number either

Problem is neither of us can get to a post office as we work odd hours and have a long commute.