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I’m a PIP assessor, happy to advise if I can

565 replies

Impr90 · 31/12/2024 11:33

Hello all,

If you’ve got any questions you think I might be able to help with, please let me know

All the best for the New Year

OP posts:
Impr90 · 31/12/2024 12:04

ARichtGoodDram · 31/12/2024 11:52

You’re not an assessor if you award people?

assessors assess. Decision makers award (or not)

Hi so we do actually decide on the award as assessors but it’s signed off by a final decision maker within the DWP

OP posts:
Mabelface · 31/12/2024 12:04

I would be awarded PIP if I could complete the application. There is so much to do, finding evidence etc, that I've got frozen and can't progress. This includes reaching out for help. I so wish it could be done online. I'm auDHD.

Mikiamo · 31/12/2024 12:05

TheFormidableMrsC · 31/12/2024 12:00

Somebody did this exact thread in AMA recently. It's shit. I am dreading my son's transition from DLA to PIP especially given the horrors stories I've read. I have a friend going through this as the moment and she and her son have been treated like a piece of shit by the assessors. Her hair is falling out with stress. It's a disgusting system. Another story on here yesterday made me lose all hope for her and others like her. I wrongly thought a change of Government might make the system more empathetic but it appears not.

If your friend is up to it, involve the press. They HATE the press. I've had a few claims completely reversed with press involvement. Very satisfying.

ShortyShorts · 31/12/2024 12:05

Mikiamo · 31/12/2024 12:03

So, no then.

Again, yes. They are. Very well known.

So, no then.

Please stop being so intrusive.

My refusal to be bullied into answering your personal question, does not give you the right to decide one way or the other.

Impr90 · 31/12/2024 12:06

argyllherewecome · 31/12/2024 11:51

I did too. I'm my dd's appointee and when she moved from DLA to PIP the assessor was really good, prompting me to use certain wording and asking leading questions in order for me to give 'good' answers that I wouldn't have thought to give myself. I didn't need to submit any evidence and she got it on an ongoing basis.

OP: my question is: how closely does the description/answers on the application form have to match what the person says at assessment. A friend of mine took a form to an advice centre to be filled in and the responses do not in any way represent what the situation is. Eg, she can't leave the house, cook a meal or plan a journey. In the cooking question, it just said "X gets help from her daughter with the shopping". When she gets assessed her answer is going to be very different, does this matter?

Hello. Really glad to hear of your positive experience.

Would your friend feel able to advise the assessor of the situation do you think?

OP posts:
BrusselSproutsRock · 31/12/2024 12:06

My experience was really positive too. Awarded higher rate for MH and ED issues. They actually granted me points for criteria that I said I could cope with on the basis of my diagnoses.

TheFormidableMrsC · 31/12/2024 12:07

TheFormidableMrsC · 31/12/2024 12:00

Somebody did this exact thread in AMA recently. It's shit. I am dreading my son's transition from DLA to PIP especially given the horrors stories I've read. I have a friend going through this as the moment and she and her son have been treated like a piece of shit by the assessors. Her hair is falling out with stress. It's a disgusting system. Another story on here yesterday made me lose all hope for her and others like her. I wrongly thought a change of Government might make the system more empathetic but it appears not.

Oh and further to this, the friend I refer to is her son's appointee because he is unable to communicate properly. The assessments have been done over the phone with mum, his carer. When the report came in, the assessor lied outright and said the son had had a face to face assessment and had been perfectly capable. The assessor hadn't even spoken to the son, let alone met him. How is this allowed to happen? How do these shitty people get the job? Is lying part of the job description?

Mikiamo · 31/12/2024 12:07

ShortyShorts · 31/12/2024 12:05

So, no then.

Please stop being so intrusive.

My refusal to be bullied into answering your personal question, does not give you the right to decide one way or the other.

It's not a personal question. You're either disabled, or you're not. Disabled isn't a dirty word, and being disabled isn't shameful. Which is why I'm guessing you're not, because those of us who are disabled tend to talk about it, as we can often provide support to others.

ARichtGoodDram · 31/12/2024 12:08

AllTheChaos · 31/12/2024 12:02

Is it usual for assessment to be all over the phone? Or would it be unusual? If someone is turned down at mandatory reconsideration, is it worth them appealing, especially if they have not been seen in person? What does an appeal actually entail? Will people have to actually go to court for instance?

Edited

It’s absolutely worth appealing a MR.

An appeal panel is made up of a legal bod who is the chair of the panel and a Dr. Both are independent of the DWP. Sometimes there will also be a disability rights person on the panel as well.

You don’t go to a court as such. It’s held in a tribunals place. In the two cities near me they are basically big building with lots of rooms.

The DWP can send someone as well to represent their side at the appeal. They’ve done that in about 50% of appeals I’ve been to.

The panel ask questions about the impact of the disability and make their decisions from there. They’ll often also request medical evidence before the tribunal (my GP for example will now only reply to the appeal panel and not the DWP generally as they see it as a waste of time as they often have to do both).

x2boys · 31/12/2024 12:08

Mikiamo · 31/12/2024 12:07

It's not a personal question. You're either disabled, or you're not. Disabled isn't a dirty word, and being disabled isn't shameful. Which is why I'm guessing you're not, because those of us who are disabled tend to talk about it, as we can often provide support to others.

How can you support anyone, when you think its hilarious to have a disabled child ?

Impr90 · 31/12/2024 12:08

mollymazda · 31/12/2024 11:52

first time i applied, it was a half hearted attempt, i took no advice and quite rightly was rejected and i never appealed.

second time i applied, i had asisstance from someone at the local council, i did loads of research online and soon learned its not what you say, its how you say it! i was expecting another 'no' but after a great assessent with someone who was actually a Physiotherapist and had a good understanding of my condition i was given the lowest award.

I’m really glad you got your award though it sounds as though you were entitled to it at your first application. Unfortunately not everyone has got the capability or ability to undertake that sort of research alongside making a claim

OP posts:
Mikiamo · 31/12/2024 12:09

TheFormidableMrsC · 31/12/2024 12:07

Oh and further to this, the friend I refer to is her son's appointee because he is unable to communicate properly. The assessments have been done over the phone with mum, his carer. When the report came in, the assessor lied outright and said the son had had a face to face assessment and had been perfectly capable. The assessor hadn't even spoken to the son, let alone met him. How is this allowed to happen? How do these shitty people get the job? Is lying part of the job description?

This is sadly very common. At my own first assessment, the assessor described me in the report and it was as if she was describing someone else. Thankfully I had recorded the assessment, and had two witnesses present, so I was able to provide solid evidence that she had lied (over 250 times!!) in her report.

Mikiamo · 31/12/2024 12:10

x2boys · 31/12/2024 12:08

How can you support anyone, when you think its hilarious to have a disabled child ?

Why do you keep repeating something that I haven't said?

Impr90 · 31/12/2024 12:10

Baileysatchristmas · 31/12/2024 11:52

Are you an assessor or a decision maker? Which are you?

I am an assessor but as part of the assessment process we score the application and award or not, as well as decide on a review period. The decision is then signed off by a DWP decision maker

OP posts:
ShortyShorts · 31/12/2024 12:10

Mikiamo · 31/12/2024 12:07

It's not a personal question. You're either disabled, or you're not. Disabled isn't a dirty word, and being disabled isn't shameful. Which is why I'm guessing you're not, because those of us who are disabled tend to talk about it, as we can often provide support to others.

Of course it's a personal question and again, it's not one I'm willing to be bullied into.

And you behaviour on this thread IS bullying, considering you keep laughing at my posts, using the laughing emoji on the reaction button.

The last bit of your post makes no sense. You have no idea how many hidden disabilities people have who don't want to tell you about them, because they feel it's none of your business.

Baileysatchristmas · 31/12/2024 12:11

Impr90 · 31/12/2024 11:53

So having a disability doesn’t in and of itself entitle a person to the benefit. It’s the functional impairment associated with the disability that’s considered.

Are you able to expand on what your reference to inhumane treatment means please?

Certainly, and with pleasure.

Actual lies being written in the report that were contradicted by the reports from my physiotherapist, occupational therapist and orthopaedic surgeon.

They refused to stop when I was in tears and said in the report that I was not upset even though I was and asked them to stop.

They said that I could cook without an aid when I had told them that I needed to have help from my partner and I needed a perching stool to be stable to even use the microwave.

I could go on but I was basically called a liar in the report and forced to continue when I asked them to stop because I was in tears and couldn't get my thoughts in order.

vivainsomnia · 31/12/2024 12:11

Everybody that applies for PIP absolutely believe they are entitled, really want it due to the other benefits it opens to, or desperately needs the extra money.

Of course no one is just going to accept when they are turned down. It will inevitably have a significant impact on their lives.

That still doesn't mean that everybody is eligible however convinced they are that they should be awarded it.

Jimmyneutronsforehead · 31/12/2024 12:11

Mikiamo · 31/12/2024 11:41

Why don't you pop along and read the thread currently in the AIBU section, about how someone's disabled son was treated during the PIP process.

I've never spoken to one person who has had a positive experience with a PIP assessor. What are you going to do that will make things different for applicants?

How will you meet your targets of turning people down if you are trying to help them?

I have only had to apply for pip once, and whilst the assessment was quite traumatic the assessor was absolutely wonderful and I thanked him for his kindness throughout.

I was granted pip, even with less evidence than many with my condition.

I don't think it's the case that you always get someone who lacks compassion.

I've had a very positive experience.

Impr90 · 31/12/2024 12:11

MothralovesGojira · 31/12/2024 11:53

@Baileysatchristmas @TigerRag This is also our experience. My DC claimed PIP after DLA ended and was refused. I asked for a copy of the assessor's report and it was literally a work of fiction. Actual conversations mentioned as evidence that never took place and that DC spoke fully for themselves at all times when they actually went 'mute' for a lot of the 3 hour assessment time.
I know that a lot of assessors are probably good, honest people but so far 3 out of 4 times we've spoken to assessors they have produced reports that were factually incorrect or outright lies. How do you explain that @Impr90 ?

I think you should make a complaint

OP posts:
Mikiamo · 31/12/2024 12:11

You haven't answered the ethics question, OP. You say you're a qualified nurse, but the way the PIP process works, directly contradicts the values and ethics of a professional in healthcare. How does this work?

x2boys · 31/12/2024 12:12

Mikiamo · 31/12/2024 12:10

Why do you keep repeating something that I haven't said?

Well whyvdo you keep putting laughing emoji,when i explained my child was severely disabled?

ARichtGoodDram · 31/12/2024 12:12

Impr90 · 31/12/2024 12:10

I am an assessor but as part of the assessment process we score the application and award or not, as well as decide on a review period. The decision is then signed off by a DWP decision maker

This is a total misrepresentation of your role.

You do not award. You give your opinion based on the assessment.

The decision maker then decides on the award using your assessment as part of the case.

The absolutely do not simply sign off on your decisions. There would be no need for DMs if that was the case!

Whilst they may often agree with your assessment of scores it’s a total misrepresentation to word it as you have.

ShortyShorts · 31/12/2024 12:12

x2boys · 31/12/2024 12:08

How can you support anyone, when you think its hilarious to have a disabled child ?

This one's finding just about everything hilarious on this thread, but of course they're using the laughing emoji (hidden reaction button) rather than being upfront about it.

Impr90 · 31/12/2024 12:13

Baileysatchristmas · 31/12/2024 11:56

I asked for a mandatory reconsideration and was awarded very shortly after that. I did say I wanted to complain but I can't remember what happened with that - I'd need to get my records out - but I suspect I was fobbed off.

The assessor's report was full of literal lies.

I’m really sorry to hear this and I don’t understand what purpose it would serve an assessor to do that to you. I’m glad you got your award and all the best for the future

OP posts:
Petitchat · 31/12/2024 12:13

Soontobe60 · 31/12/2024 11:50

Your hyperbole is staggering!

But true..

Swipe left for the next trending thread