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Vinted help - threatening messages

4 replies

Iknownothing · 09/12/2024 08:04

I’ve been super stupid and brought something on Vinted using my home address as delivery. The item was not as described- picture different to item received. I started a return but the seller is now sending me threatening messages saying they will not refund me and are going to send people round to my house as they know where I live.
Fairly new to Vinted but can’t see where I can report them?
Any advice?

OP posts:
tommika · 09/12/2024 08:07

Iknownothing · 09/12/2024 08:04

I’ve been super stupid and brought something on Vinted using my home address as delivery. The item was not as described- picture different to item received. I started a return but the seller is now sending me threatening messages saying they will not refund me and are going to send people round to my house as they know where I live.
Fairly new to Vinted but can’t see where I can report them?
Any advice?

Take screenshots for the record & you can also report to the police

On the vinted app there is an i icon at the top right of the chat conversion, choose ‘report conversation’

Sheknowsyouknowaye · 09/12/2024 08:14

Message the user that it's not up to them, Vinted decide and you've sent proof the item is not as described. Email screenshots clearly showing the username to legal@vinted.co.uk. Block the user. You may be able to get the seller's info from the tracking or having a look at their profile then going to Insta or Facebook to find out their name. They are trying to bully you and I doubt they are anywhere near you or would "send the boys round" for however much the item cost that is in dispute.

FuckoffeeBeforeCoffee · 09/12/2024 08:33

Any photos of guns? It's a common scam.

barbarahunter · 09/12/2024 08:35

You poor thing, OP! Please report to Vinted, as Pp said. And yes, it may be worth involving the police if you have kept the messages. I use Vinted a lot and I had no idea this was going on, I'm shocked.

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