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Vinted label problem

1 reply

bobbycock79 · 02/12/2024 11:15

Hi, just looking for a quick answer as getting nowhere with the Vinted AI chat and wondering once again if the hassle is worth it for £3 !!
Anyway, sold a pair of trousers, buyer chose Evri , fine. Package up and take to our (only) local Evri drop off. I selected digital code on the app but when I entered shop, found out in store that their scanner/printer wasn't working and won't be fixed for 2 weeks. I go back to app to create a printable label and it won't let me. Do I have to cancel order? seems ridiculous. Thanks for any seasoned Vinted seller info

OP posts:
GemByTheSea · 03/12/2024 11:26

Sounds like a faff to me.... I think in your position I would just update the buyer with a friendly message apologising explaining what's happened (to avoid getting bad feedback) and then cancel the order. Too much faff for £3, as you say...

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