Vinted pending balance

[Lawoclcodoow]

Hi

has anyone had this and was it resolved?

I sold an item on vinted and the buyer clicked everything okay straight away and I had the email saying sale completed but the money is still in my pending balance and I can’t access it to withdraw it. It’s been 2 days since the buyer authorised the payment and I still can’t access the money it’s just stuck in my pending balance. I’ve messaged Vinted and I can’t click on the option that says ‘No I still need help’ it just won’t let me click on it at all and I can’t get any response other than automated messages. Has anyone had this before?

Hopeful bump

There are several reasons why you might not be able to withdraw money from Vinted, including:
Identity verification: You might need to complete an identity check to process your payments. Vinted will notify you if this is required.
Insufficient funds: You might not have enough funds to withdraw.
Blocked bank account: Your bank account might be blocked by the payment provider.
Blocked account: Your Vinted account might be blocked if you violate the Terms & Conditions, Catalogue Rules, or Vinted Pro Terms and Conditions.
Once you've completed a sale, your earnings will be available in your Vinted Balance within two business days. You can then transfer the funds to your bank account. Withdrawals can take up to five business days to appear in your bank account.

It’s nothing to do with withdrawal it’s just in my pending balance after the sale has been completed I can’t access it even though the sale was completed 2 days ago.

Mine is doing the same at the moment, was also completed about 2 days ago. I’ve never had this before. Mines only a small amount of money so just figured I’d wait and see what happens.

@Bournetilly it must be a glitch on their system I’m glad it’s not just me, I’ve tried messaging them a few times and I keep getting an automated response and I can’t click on the option that requires extra help.

I’ve just checked the Facebook group and seems like quite a few people are having the same problem. I’ve found Vinted a nightmare to get hold of in the past.

Try emailing [email protected]

Thank you so much- I will try that.
I have quite a few things to upload and sell over the weekend and I’m a bit worried about doing it now.

Mine did the same, it sat in pending for over a week. I contact vinted and mango pay (company who deals with the money) needed to verify my ID. I had to fill in a form and then it was unblocked. Took another 24 hours after that so vinted will not necessarily contact you for this.

@Verbena193 can I ask did this happen even though you had your account for a long while and you were already verified? Did you have to verify your id again?

I forgot to add as well that I’ve had other items that have been sold go into my balance ok to be withdrawn it’s just 2 items that are have been confirmed by the buyer but are still stuck in pending. I have emailed vinted

I am having exactly this trouble at the moment! Some things are going through straight away and others hanging in pending for several days. I contacted vinted and was told ( in characteristically opaque form) "Unfortunately, there was a temporary issue with funds being late to settle into your wallet. The issue has been resolved now. The period for funds settlement increased from 2 business days to 5." Which I think means it is them not me, and I just need to wait for 5 business days for it to move from pending. Which is cheeky, but they make (and change) the rules I suppose. Last time it moved on day 4 I think.

Ah okay it must definitely be them then and not an id issue it is so frustrating.

Please update us if you manage to get in touch with them. Hopefully it’s just a glitch and it will clear soon.

They came back to me today via email and by the time they did that the money cleared and I was able to withdraw it, I’m selling more stuff tomorrow on there so hopefully it was just a one time glitch.

I’ve had a balance pending for 16 days now. I’ve tried contacting them on the app & emailing but they just fob me off. I think I need to kiss goodbye to the money, sadly

Currently having the same problem on Vinted and I’m literally getting no help from them and I have around £150 on there which I’m afraid I might loose did your problem get resolved ?

Yes money went into my account nearly 3 days after the first message saying sale complete.

Hi

im having issues with money stuck in pending balance when the sale is completed. Vinted keep saying it’s an temporary issue but been 7 days now. I have other sales going through just seems to be one stuck, does anyone have an email for mango pay ? Can they help so annoying as it’s a large amount.

@Mastin2020 has this been resolved for you now? I have the same issue- sold an item on 24/12, sale has been completed by buyer but money still in pending balance. Other sales have gone through fine. Am contacting vinted by email but they keep saying they are looking into it. But worrying as to why this is happening.

its been the exact same for me however I still don’t have the money it’s been nearly a month

Still no progress with mine either. Have contacted them a few times and get the same response each time. I don’t understand what the problem is as other sales have come through. Not sure what to do next but they can’t keep this money forever!