Completely useless Parcelforce

[CandidHedgehog]

Just had the message ‘we tried to deliver your parcel but you were not in’. I’ve been in the whole time.

Also in the message, ‘a card has been left’. No. No it has not. I did get an advertising leaflet explaining how great Royal Mail is to send parcels, though. Somehow not delivering the parcel and lying about it doesn’t give me that impression.

No idea where they have taken it and no idea how to collect it.

Are you actually expecting a parcel? Lots of scam messages around parcel deliveries.
It's easy enough to Google your nearest parcelforce depot - which is where undelivered parcels will be returned to.

Yes and the alert that it was going to be delivered gave the supplier name who I bought the item from last week.

The depot is 40 minutes away via areas with appalling traffic. I will not be collecting the item, particularly as the driver has outright lied.

It was a lamp - it’s nice but I live walking distance from at least 3 separate lamp sellers (Argos, Dunelm, John Lewis). If the online supplier can’t get me the item, I’ll buy a slightly less nice lamp and at least be sure I get it!