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eBay account suspended.

14 replies

JohnTheRevelator · 08/11/2024 17:50

Posting here for traffic. Yesterday I received an email from eBay saying that my eBay account has been suspended due to 'concerns about recent account activity'. I am totally baffled as to what is going on. I use eBay quite rarely,probably about 3 times a year. The last time I bought anything was at the beginning of September this year. I never used it to sell anything. I have tried and tried to find out what the issue is,but end up going around in circles. I tried phoning them but got a recorded message saying it would send me a text with a link to information as to why my account could have been suspended. Same when I went on the chat facility. Has anyone had this happen to them,and if so how did you resolve it?

OP posts:
Monday55 · 08/11/2024 17:53

Are you sure it's not a scam email ? I get those emails all the time that my Facebook, amazon, Instagram etc have been suspended but it's never true.

Have you gone on the official Ebay website and tried to login? Don't click on any links within the email that you received.

FeedMeBrunch · 08/11/2024 17:53

Are you 100% sure it isn’t a phishing email?

Have you logged in to eBay (without following any links in the email) to see if it has actually been suspended?

mindutopia · 08/11/2024 17:54

Yes, I had the same. I maybe bought 3 things on eBay ever like 10 years ago. There was no unusual activity on my account best I can see, none linked to my bank account anyway, other than just not using it. I assume that’s why it was suspended. It’s so far been impossible to recover and I long ago gave up trying and just don’t use eBay. It wasn’t an email notification. I got the message when trying to log in.

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JohnTheRevelator · 08/11/2024 17:57

Yes,I've logged into my account and it saying that it has been suspended.

OP posts:
MagentaRavioli · 08/11/2024 17:57

But did you click on a link in the email or log in separately on an app or web page?

JohnTheRevelator · 08/11/2024 17:58

And no,I didn't click on any links on the email!

OP posts:
MagentaRavioli · 08/11/2024 17:58

If you clicked on a link then you may have given your username and password away.

JohnTheRevelator · 08/11/2024 17:58

I logged in on the app.

OP posts:
JohnTheRevelator · 08/11/2024 17:59

MagentaRavioli · 08/11/2024 17:58

If you clicked on a link then you may have given your username and password away.

No,I didn't click on any links.

OP posts:
Olivia43 · 09/11/2024 14:23

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

LawyersWig · 09/11/2024 15:34

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Meta have nothing to do with eBay.

Reported.

henryouellette · 14/11/2024 03:14

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This has been deleted by MNHQ for breaking our Talk Guidelines.

RoxanneWolf2002 · 15/02/2025 20:53

YES , Same fucking issue and it is 2025 , i contacted support and they are NO help. No weird emails , just ebay being a knobhead , soon as i create an account they INSTANT PERMANT SUSPEND ME And it is PATHETIC , Glad i am not the only one...

Switcher · 15/02/2025 20:55

eBay is circling the drain anyway. Really terrible functionality, they've spent no money on their tech in years it looks like. Vinted is my new place.

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