Never work in hospitality. Strangest things people have complained about.

[KnopkaPixie]

Here's some to get us started:

"There's broken glass on this steak."
It was fancy coarse ground salt.

"I can't eat from a square plate. It's bad feng shui."

Any more?

How is them not having heard of something, unreasonable?

In my local curry house : -
"Waiter, there's a cockroach in my curry" - said VERY loudly.
"No, sir, that's a black cardamom."

Argument carried on, so waiter went into the kitchen & produced a large tub of them.
"So it wasn't an accident, you cook with them "

Its not an urban myth, promise you. The mans name was Keith and he was a joker at work so we could believe this happened to him. My dad was in hysterics when he retold the story and mentioned the restaurant it happened in, could be an urban myth but this one really happened.

So did I until a trip to France a couple of years ago - I was exhausted and stressed and had forgotten my phrase book so picked the first thing on the menu that I thought I could recognise. Turns out I don't like raw beef any more than I like it cooked! The potatoes were nice though

Did they know he’d died? We were stuck on a super overcrowded train midway between stops for well over an hour once and had no idea why they just said there had been an incident and we couldn’t move for the time being. A lot of people complained. I didn’t but I freely admit I was feeling pretty unimpressed with the whole situation (half carriages on train missing, reservations cancelled, stuck travelling alone with 2 young kids and bags, yelled at by staff for not being willing to move further down train when I’d managed to get a seat that smallest kid was on & didn’t want to leave her, already delayed before this stop). Anyway it ultimately turned out our train had hit someone who was committing suicide and they’d had to wait until police had been on scene and they got a replacement driver. I’m sure people complaining probably felt a bit bad after but they didn’t realise at the time.

eeeewwwwwwwwwwww 😖

@TheDowagerCountessofPembroke My mum was once as well. In her defense, coarse salt on a cheese jacket potato was an odd choice. And there only appeared to be one bit.

(I think she thought it was plastic actually)

To be fair, I can't drink milk as it makes me really sick but I can eat ice cream, yogurt and cheese and be absolutely fine. I have been like this since a child so no idea why it happens, it just does.

If it's near boiling point it's too hot. It can cause burns. I think around 57 degrees C is recommended for coffee (or between 52 and 68 ish).

So yes, it can quite easily be served too hot to be safe or at optimum taste.

This is what I want for lunch now.

If someone’s an adult, how have they gone through life never having seen or heard of a rope?

That's awful!

I was involved in organising a food festival event this summer. Loads and loads of stalls selling a whole range of different food and drink from burgers, fish and chips, pizza, to lovely seafood, really fancy stuff. Some members of the general public never cease to amaze me

One bloke demanded a refund of his ticket as “there was no food available” and a refund for the cost of the McDonald’s he was “forced” to buy on his way home as there was no food available.

Another demanded we refund the cost of his son’s brand new trainers and jeans because they had “got wet” due to the rain.

Another kicked off because he couldn’t find the car park - there was a dedicated car park, tons of marshals in hi vis showing people where to park, that he had had to drive through to get to where he was shouting at the entrance gate (still in his car)

Milk has the highest level of lactose, ice cream still has quite high levels but allegedly the fat content makes it more tolerable, then the lactose level goes down by yoghurt, then cheese, then really hard cheese.

We could get into the weeds about casein and goat's milk, ewe's milk etc but that's basically it - I think - unless somebody corrects me.

One I overheard.

'I didn't realise a Flat White had milk in it"

In my holiday cottage " You should have a notice telling people not to put the microwave on top of the job when it's on. This cottage is dangerous, we all nearly died"

Then another person who booked the cottage and had deleted the emails with the address, directions, our phone number. They had come from Australia, had no way of contacting us, it was pitch dark. They had no SIM card in their phone so literally couldn't do anything. Found us by going into the local pub. Whose fault do you think all this was?!

I think you mean an asterisk, not a comic-book Gaul…

(User name changed to reflect content)

The Marmite site says this:
The entire Marmite range is vegan, and certified by the European Vegetarian Union (EVU), except for the 70g jar. The 70g jar is currently only vegetarian – though we are in the process of moving towards vegan approval from the EVU.

That hospital chef needs sacking.

Isn't that fairly standard for Cows Milk Protein problems? Cooking it/processing it can change the proteins so they don't make people sick.

It's what they rely on as part of the Milk Ladder to try and work people back towards eating more dairy proteins.

Reminds me of a story about a writer friend of mine, whose wife asked him "What can we get so-and-so for xmas? She's a vegan who eats fish"
"A f*ing dictionary"

Retail rather than hospitality but remains my favourite WTF customer moment for sheer entitlement...the lady who came in in October (right when the next year's diaries launched) complaining that the diary she had used on a daily basis over the previous 10 months was looking a bit tatty and dog-eared so it clearly wasn't fit for purpose therefore we MUST give her a free replacement.

Probably the person on the thread about a TV being broken by a dog who told OP to take it back to the shop as it's "not fit for purpose" and to just not leave till they offer some form of refund or replacement

Oh you've just reminded me of my 'this cappuccino has FROTH on it' customer. Well yes...that's kind of the defining part of a cappuccino!

Back in the days of the Brighton festival ?thirty? years ago, in the Ship Hotel in Brighton, a young brash up-and-coming comic came in and said almost exactly those words to a bar manager
An much older, nicer, well-loved comic was at the bar, stood up, grabbed him by the shirt front and said "you are not nice, apologise to the barman immediately, and then leave, or I'll get much not nicer with you"
Sadly, the arsehole did leave, otherwise I'd have got to see Ken Dodd knock Harry Enfield's lights out

Although no one is obliged to accept Scottish or Ulster notes, if they don't want to, for any reason or none

I once had my fish and chips shat on by a bird

it was on the coast and we were sitting in the seated area outside

the waitress came over straight away and replaced it, she was alerted by ds excitable laughter, I wouldn't have asked. Of course we tipped well and have returned there (and sat inside)

yes I did eat my new serving I was not put off 😁

Buy some steak, cut off a small piece, mince it, season it, and serve with egg yolk, see if you like it