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I effed up our holiday

617 replies

poppysgalore · 15/10/2024 22:53

Flying out tomorrow on easyJet - family of five - first time on easyJet- had no idea we had to book our seats in advance. Just logged in and seen there's only random single seats left. Except for two rows that are near the fire exits so can't be allocated to under 16s. I'm gutted ! What do we do now , my youngest is 7 and the flight is 6 hours long. How could I be so stupid and not know this.

OP posts:
SoNiceToComeHomeTo · 17/10/2024 18:09

Take some cash with you and offer it to the people either side of one of the seats you have been allocated, as a thank you for swapping. And offer a 'better' seat, eg aisle, for a 'worse' middle seat. If one parent can sit next to your youngest and get two seats together for the older two children, you'll be doing OK, and the reality may be much better than that. But don't expect five seats together because that is unlikely to be possible.

maddening · 17/10/2024 18:10

Dinnerplease · 16/10/2024 06:56

OMG not booking seats on easyjet gives you 'low morals and standards'.

Amazing, extremely mumsnet.

No, but not booking and then calling people who won't swap selfish is cheap and entitled

Skyrainlight · 17/10/2024 18:12

BustingBaoBun · 17/10/2024 17:58

Why can't you book seats and be sure?

Any excuse like that wouldn't have me moving if I'd paid for a seat

Agreed, I'd ask for the child to be moved. If people want seats together they need to pay.

Interested in this thread?

Then you might like threads about these subjects:

CleaningAngel · 17/10/2024 18:18

poppysgalore · 15/10/2024 23:43

So do we check in now online or not ? Will we be able to check in at the airport and get printed boarded passes or do we need to check in online and print out our boarding passes beforehand? clearly not a frequent traveller

You need to check in on line not at airport, and print boarding passes for going and coming back, I've just flown to and from sharm el sheik with easy jet, came home last Friday. I never book seats as u have to pay extra, but then a fly alone so doesn't matter

Noodles1234 · 17/10/2024 18:19

Just Be clearly aware other people have paid to prebook seats for their own reasons.

I am sure staff maybe able to help, ask passengers nicely but don’t as per someone further up get your kids to create noise and mayhem to get your own way, how is that even fair on other passengers? Shocking behaviour, just ruining other people’s holiday for their selfish attitude.

I am sure as out of season there will be plenty of people happy to help, if not (try) to make fun somehow, maybe occasional peek a boo down the aisle etc, by these sweet games I am sure someone will offer anyway.

offering to reimburse people’s pre booking fee may help, I believe ranges from £8 a seat to around £30 depending on what row you have.

I only knew as read so many news stories on seat bookings and been on an EasyJet flight before they took bookings and I was shocked! Accidents happen though, totally understand it’s easily done.

good luck and have a lovely holiday.

Dogsbreath7 · 17/10/2024 18:29

No point worrying about it now. Just be apologetic and patient not demanding. it IS your fault and you are at the mercy of others.

lesson learned but have you just landed from Mars? This has been the case for eternity or at least since the rise of cheapo airlines.

i am just off on my first ever beach package holiday with TUI and we paid extra for seats when we booked 7 MONTHS AGO.

so needed for TOs as well. Do you always fly business class?

User780 · 17/10/2024 18:33

Hopefully people will be willing to move for you, and it sounds from PP's quoting the airline policy like they will try to help facilitate that though it can cause delays so not ideal.

For what it's worth, I always move for families. I'm actually a really nervous flyer and once regretted agreeing to do so once I saw the mum's seat was right at the back, but I ended up next to the most kind and lovely family with secondary school age kids.
Their mum realised I was anxious and they all talked to me lots and even shared their food - I remember it fondly as one of the most cheerful flights I've ever had!

If people have paid for their seats then you may need to discuss reimbursing them.

RueRue · 17/10/2024 18:33

I didn't read the whole thread so apologies if someone already said this, but the airlines have to seat you together if you've small children.. I've done this on numerous occasions as I'm not willing to pay loads extra on a flight to choose seats. My kids are 4 and 6 and everytime the cabin crew have sorted it out for us on the plane. Apparently no one else can sort it, I've waited to check in at the airport and they could only assign the same separate seats. And even gone to customer service on occasion. I suspect the only difference in airlines is how much of a ballache they make it. The ones I've been on British Airlines etc have always made it seem no hassle. Also they normally save a row or two for this reason. However this mighy differ by airline and how budget they are.

Bebethany · 17/10/2024 18:36

@notatinydancer your comment is a useless waste of paper!

ChrisS36 · 17/10/2024 18:50

Where does EasyJet fly that is 6 hours

YellowAsteroid · 17/10/2024 18:51

I've done this on numerous occasions as I'm not willing to pay loads extra on a flight to choose seats.

So you expect those who have paid to move for you, @RueRue ?

Are you generally selfish & entitled in your day to day life?

No wonder people roll their eyes when they see families with young children boarding ...

GrazingLamb · 17/10/2024 18:54

@ChrisS36
Egypt.

Commonsense22 · 17/10/2024 18:58

poppysgalore · 15/10/2024 23:28

@notatinydancer I did not see that message ! Im not saying it wasn't there, only that I probably booked it when someone was asking me about homework or dinner or a million other things and I just didn't pay attention. If I had seen it I would definitely have booked the seats.

Make ssure that whoever you ask to swap is the the middle seat so they don't get downgraded from an Aisle or window to a middle. People get justifiably upset about that.

I expect the airline will help you bit it's a pet peeve of most travellers when families don't book seats smd then ask for swaps.

I don't think anyone imagines the scenario of an innocent mistake!

notimagain · 17/10/2024 19:10

@RueRue

but the airlines have to seat you together if you've small children.

No they generally don’t, if you do take time look back into the thread you’ll see this matter has come up several times previously in the debate.

I suspect the only difference in airlines is how much of a ballache they make it. The ones I've been on British Airlines etc have always made it seem no hassle. Also they normally save a row or two for this reason.

By happy accident there might be the odd empty row but I seriously doubt there’s any airline in this day and age (LoCo or traditional) that deliberately set seat rows aside to cater for seating difficulties…

CrazyGoatLady · 17/10/2024 19:12

RueRue · 17/10/2024 18:33

I didn't read the whole thread so apologies if someone already said this, but the airlines have to seat you together if you've small children.. I've done this on numerous occasions as I'm not willing to pay loads extra on a flight to choose seats. My kids are 4 and 6 and everytime the cabin crew have sorted it out for us on the plane. Apparently no one else can sort it, I've waited to check in at the airport and they could only assign the same separate seats. And even gone to customer service on occasion. I suspect the only difference in airlines is how much of a ballache they make it. The ones I've been on British Airlines etc have always made it seem no hassle. Also they normally save a row or two for this reason. However this mighy differ by airline and how budget they are.

They don't have to sit you next to each other. It can be in front, behind or across an aisle. It's also not a legal requirement, it's a recommendation, so they can sit you separately if you decide to be a CF about it (as some parents are).

Mistakes can be made, like the OP did, but please don't go encouraging others to behave like an entitled arse by thinking they shouldn't have to book seats and then get to demand other people give up their paid for seats. No.

DaringlyDizzy · 17/10/2024 19:15

How did it all go?

moaningmyrtle4 · 17/10/2024 19:17

Just a word of warning. Don’t expect people to move. They paid for their seats. Unless you are offering them a better one so pick people in worse seats. I usually pay for my aisle seat up front and would say no.

catsandboys · 17/10/2024 19:23

phone them up. Happened to us recently with Jet 2. No seats together on the aircraft but they managed to put us together.

cookie4640 · 17/10/2024 19:36

I’d be happy not have to be sat next to my kids 😂

yeaitsmeagain · 17/10/2024 19:37

poppysgalore · 16/10/2024 08:56

To add to everyone's disbelief, I had no idea check in opened 30 days before flying . 🫣 otherwise I would be in there like a shot booking it ! The email i used to book is not a working email anymore, (mailbox full, tried emptying it several times but not happening) so that's probably why i missed the emails .

Did you empty your trash folder as well?

ColdWaterDipper · 17/10/2024 19:39

It’s does say several times on EJ booking about buying seats if you want to sit together (in fact you have to click to skip past the seat selection for both journeys so it’s hard to miss). Lots of people don’t pay and expect others who have paid to shuffle around to suit them. if I was travelling alone or just with another adult I would happily move to accommodate one parent and a child or children, but if I’d paid extra for those seats i might hope to be reimbursed that amount (wouldn’t insist on it though). If I was travelling with my own children I wouldn’t move, because (wrongly in this case) I would probably assume that you hadn’t paid on purpose and were now being a CF. I booked flights for December for the 5 of us and we are sitting in two adjacent rows as a 3 and a 2, and it cost an extra £120 roughly in total for both journeys. Just so you know how much you might want to bring in cash if you plan to bribe / incentivise. I think any children 11 and under will be sat with one of you if you insist, but it will mean the poor stewards having to persuade others to move while you stand there awkwardly. Personally I would offer money straight away to stop any potentially snarkiness.

The alternative is that you prep your children for sitting alone - I used to fly alone or sometimes with my brother, very regularly as an unaccompanied minor from a very young age (6), and we were always fine. Took some colouring in and a pack of cards or happy families etc and just got on with it. I remember sitting next to people who would chat and be friendly or business men who didn’t want to be disturbed, it was just luck of the draw. Your kids may see it as an adventure!

Ellmau · 17/10/2024 19:57

OP will have travelled by now.

How did it go?

BettyBardMacDonald · 17/10/2024 20:29

Ivehearditbothways · 15/10/2024 23:46

Just remember that this is your error, not the other passengers. So, don’t be horrible to people about swapping with you. They’ll have paid for their seats together, or checked in early enough that they could choose seats together. Both of which you had the option to do, and are made very clear more than once when you’re booking.

I absolutely hate it when parents start being rude to others or guilting them or stomping about the plane because people (who paid extra for the seats) won’t swap.

If they don’t want to swap, don’t be rude. You’ll just have to manage.

Well said.
We always book well in advance and take our time over to understand the terms and conditions. And we always pay for the seat allocation we prefer.

I don't appreciate it when people who have failed to do all of the above think they are entitled to bump me out of my seat because of their failure to perform due diligence and planning.

petathedragon · 17/10/2024 20:29

Im surprised people don't know about this

It's been commonplace for years

Other airlines do this too, not just EJ

We learned the hard way.

Hope it works out

daleylama · 17/10/2024 20:30

Holidaysandsunshine · 15/10/2024 23:37

You will be fine people always swap with me and I’m just an adult that’s too stingy to pay for seats together

remember there are 2 reasons people swap

  1. because they are lovely kind people
  2. because they are utterly selfish and see the trade as an upgrade

start by asking nicely if that doesn’t work get the kiddos to make some magic(mayhem/ on demand crying) and scare the other folks away. Works every time.

also there are rules about kids not being split from parents yours may already be old enough but worth a google as I’ve see cabin crew switch folk around coz of this on Ryan air

Ah! THAT person!