Vinted help - not as described

[Seagullslanding]

Hello,

I recently ordered a dress on Vinted. A size 8.

When it arrived it is clearly a size 6.

I notified the seller immediately and stated that I had an issue.

The seller didn't respond. I contacted Vinted.

I've now been told I need to return the item - and pay the postage.

Surely this isn't fair when the fault is entirely with the seller.

Surely I should have some rights/protection when it was entirely the sellers fsult

Has anybody any experience.

I’ve had this happen twice. The first time the seller covered the return cost and the second did a straight refund and said no need to return the item. It seems I was fortunate to have decent sellers. It is unfair to have to cover the cost. I’d maybe just try and resell at a price that covers your original costs.

Buyers pay return postage on vinted unless the seller agrees otherwise. They are the rules you signed up to when you joined Vinted. This comes up all the time on Vinted forums. It might be easier just to sell it on and leave appropriate feedback. If you return it for a refund you can’t leave feedback.