How long does it take for a hairdresser to reply back to you?
My hairdresser is self employed, renting a chair in a salon and doing her own stuff. I need to get highlights topped up. I didn't feel comfortable ringing her in case she's with a client. I sent her a message this morning.
It's been three hours and she didn't respond. I know there's so many different variables like maybe her first client of the day was late and the appointment ran into the next. I don't know. I know she only books one client at a time. When I get my hair done, once the bleach is applied I am left under a heat lamp for a while. She usually has a break at this stage for about 15 or 20 minutes.
I mentioned that my roots are growing and I asked her if I need to update my highlights and I asked her about what to book on her online system - she has a few different options like full head highlights, half head, scattered, just the roots.
I presume she had some space in her morning this morning to maybe read a message and reply. Or at least give a thumbs up to at least let me know that she got the message.
She uses her phone for taking payments and there was picture uploaded this morning to her socials.
So she has her phone on her but she never responded.
I am just wondering - for people here - how long do you wait to hear back from your hairdresser? Does it take a few hours or up to a day or do they respond quickly.
I presume she had some space in her schedule today but she never responded.
I didn't ask something complicated. I was just asking her what do I pick on her online booking.
She usually gets booked quickly and a lot of September is gone already and I would like to get a slot that's still available towards the end of September.