When the shop assistant doesn't say "please" when stating the amount...

[TwixOwl]

I have a new pet hate...

It makes my blood boil when shop assistants scan and just say "359"... 359 what and where are your manners? £3.59 please!!!

Does this annoy anyone else?

I agree

Doesnt really matter. Manners left the chat a long time ago.

That's interesting, as younger generations seemed to be the ones with manners when I was working in retail for 2+ years. The majority of those who were very self entitled, rude, lacked manners, and just seemed to enjoy putting others down, were aged 60+.

being efficient is probably saving you money, you are free to choose where you shop, punctuating your shopping experience with the 'correct' use of please and thank you is subjective. Most are not as judgemental and are much more likely to be dismissive to anything the cashier says. Tough luck that you were in the small percentage of people who wanted to enjoy someone else scanning your shopping whilst criticising how they did it..Please and Thank You are not magic words, they can be used with sarcasm too, any natural interaction without trying to sell you something should be valued

I totally agree with you.

My boss actually told me off for apologising for the wait (in a store that was so badly staffed, that often it was me on a large shopfloor alone, trying to deal with 20+ customers at once and act as security).
He actually said to me "If you apologise, then they know there's something that shouldn't be happening. Don't apologise, don't acknowledge it and they'll think it's normal"
I also HATE how we were forced to DEMAND every customer's email address and again were told not to "ask", and to not say "please" and we "weren't allowed to give a paper receipt" and had to lie that the receipt feeder was broken (although the till monitors wouldn't even work in that case) - as a naturally polite person who had worked in retail for years, I absolutely hated it - some companies and/or managers are destroying their own businesses by setting these stupid rules and then not listening to staff when staff tell them that customers just want to be acknowledged, treated as human, served quickly and not to be strong-armed into giving their personal details away.
All it did was make customers angrier, they'd take it out on the staff (usually just me as I was on my own) and I ended up having a nervous breakdown in the end - I don't work in retail anymore and I would never go back to it, unless I had my own shop where I could go back to treating customers with respect and literally just do the transaction.
I went into my old work a few months ago and the staff I knew have all left and the new staff look as miserable as sin and are asking the same questions I was forced to ask.

Reminds me of Only Fools and Horses

"Did you sue 'em?"
"Who?"
"The charm school."

I bet you are the person telling police and traffic wardens that you pay their wages because you pay your taxes 🙄

I feel that bad manners have become rige within out society. It's become a me me place. Manners cost nothing and yes I am polite.

Well said - nail on the head there. It works both ways.

Can't say I've noticed. Depends on the shop too. Some cashiers at Tesco say hardly anything at all some are asking all sorts 'how's your day been' etc) which I can't stand.
If it was John Lewin I might expect a more personal engagement but the local Starbucks? Couldn't care less.

Considering retail margins are very narrow, usually about 3 percent, you'd have to spend thousands in a store each week to 'pay someone's wages'. Also, as has been said, 'I pay their wages' is a snooty thing that entitled people say about service staff. I bet the word 'workman' is in your vocabulary.

I think you're just being provocative. Is it the school holidays yet? Are you using your mum's MN login?

When I'm packing my bags at the supermarket checkout I don't listen if the cashier says please as I just want the whole experience to be over with. I do say thanks, have a good day/evening when I've paid and before I scuttle off.

It's not usually the cashier's fault you had to wait, it's the faffers in front of you that have caused the wait.

I had a wonderful exchange once when I was a waitress

W1: and try and smile more next time. I pay your wages you know

Me: ah wow I didn't know that! Thanks!

W1: looks smug

Me: I see your lanyard says you work for sky! I've got sky at home! So I suppose I also pay your wages said with a big friendly smile. Have a lovely day ladies!

She looked absolutely furious but her friend was laughing. I didn't care at all about getting in trouble for that. I'm not some slave you can order around. I provided the service I was paid to provide.

At the end of the day, in one way or another, we all pay each other's wages.

There's nothing wrong with politeness and it is nice to be on the receiving end, but I wouldn't get the hump with a shop assistant not saying 'please'. They have a dull and tiring job that pays peanuts, and they have to deal with customers day in, day out, many of whom treat them with contempt. So it's no wonder the staff are not always the good-mannered ray of sunshine we would like.

Annoys me when people don't say please and thank you. I know in some cultures they don't however. We often have to tell people where the main hospital is and a number of them just turn and walk away (they also march off whilst I am still giving directions!) I am also shocked when people get on a bus, where the bus has obviously waited just for them and they say nothing. RUDE!