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John Lewis or Apple repairs

4 replies

FreshStar · 21/05/2024 23:28

Just posting for reassurance I suppose (or just to hear your experiences). I’ve recently sent my MacBook to John Lewis for repair and I’m petrified of something going wrong, for example them refusing the repair under their warranty. Has anyone had this with John Lewis or Apple?

OP posts:
Enko · 21/05/2024 23:29

John Lewis repair is usually excellent. I've had a few over the years never any issues after.

FreshStar · 21/05/2024 23:50

They’ve been okay with non Apple products with a replacement there and then, but each time I’ve had a faulty apple product I need to get it shipped off for assessment and then repair which takes about a month.

OP posts:
Enko · 23/05/2024 06:52

Not had that issue with the apple products we have had go through them. It's gone fairly smoothly. Max 2 weeks but I will say that is now a few years ago.

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Inmy40 · 23/05/2024 06:58

John Lewis are excellent for repairs. In fact I buy nearly everything electrical/tech there as they are so good with repairs.

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