Hey all, Royal Mail lost my D’s birth certificate back in 2022 when I applied for her passport. I received the passport but not her supporting documents back.
Neither the passport office or Royal Mail are taking responsibility for losing this even though at the time there was no option for tracking the document. I presume due to the back log at the time.
it’s been 2 years and I still feel awful that this has been lost and think about it often! Is it possible if it was “lost” somewhere it could still be found in a sorting office and sent back to me?