Would you consider this a balanced load of washing?

[Roomination]

It’s an 8kg capacity washing machine 1 double duvet cover
1 pillow case
1 bath towel (smaller size than a bath sheet)
3 pairs of pants.

i rang up to report a fault and was asked if I do balanced loads. Not really sure if the above is balanced or not. Thanks

bignanna. Thanks for that. If there’s a fault found they’d definitely cover the cost of repair. What the beko customer services person said was if they can’t find a fault when they visit, I can be charged.

I'd say no. The towel will unbalance the load when wet - do two or more towels together.

The duvet cover is polycotton and always comes out in a big ball with the towel and pants in the epicentre. In the previous wash another same size duvet cover got so twisted round itself so tightly I couldn’t unravel it and I had to cut the bloody cover to get the towels out. The cover took the hit as the towels were brand new and the cover ancient. Even so, it’s was perfectly ok so I wasn’t happy. It was the same cotton cycle on 40 and similar size load.

What happens if you put only duvet covers in, or only towels in? Do they tangle the same?

Talipesmum. I’ve not tried that but will have a try doing the duvet cover, sheet and pillow cases together next time. Then road test doing towels, undies and pjs together. Ive only really split loads in terms of temps and fabrics before I’m 63 and I’ve never thought whether my towels should go in with my bedding . It’s never caused a problem before.

No it needs another towel the weight of a wet towel in 1 clump won’t be balanced be balanced out be other stuff

it’ll keep trying to spin and tumble back and forth

I do all bedding or all towels usually. With your towel being heavy when wet and the duvet cover being a lot lighter then that might be what's causing the issue. I'd try different load combinations to see if it helps

I normally fill it till I can just shut the door... the engineers would be horrified!

Right, I’ll experiment with different combos and numbers of each large /heavy items and go from there. WonderingWanda same here for the last 45 years or so. I leave space for the drum to rotate, but never thought about ensuring even numbers towels etc. Thanks again everyone.

And how do you stop both towels ending up at the same side?

And if the two towels clump together?

I’d say this indicates that it isn’t you…

Did you have the duvet cover done up as that makes a difference ?

Whether it’s balanced is not the question, should any reasonable machine be able to cope with a load like that? I would expect so, so if it can’t, it’s faulty..

cardibach. Well I have reached 63 without ever having to cut a duvet cover to unleash everything bundled up In it. And I do button up to covers to stop stuff going inside them. But I get the feeling if they can’t immediately identify a cause, they’ll just say they can’t find a fault and it’s due to loading and bill me.

Yeah that does sound worrying. “If we don’t bother to look hard you have to pay us”…

Can you do a load just before they come and leave the evidence for them to see? Photos and videos of the tangled lumps?

It's the stuff getting tangled up in a big clump that's the problem. It won't spread out evenly in the drum and instead act as if it's one big heavy item.

Sorry, that is nowhere near too much - especially for an 8kg washer. I would say it is balanced

I’ve never thought about balancing loads before (more like “can I also cram this in”) but googled and found this: https://registerappliance.com/washer-repair/how-to-balance-a-washing-machine-drum-in-7-steps/amp/

I still don’t really understand how arranging items nicely within a drum that then starts twirling around and shuffling the load can really help. Try doing lots of things of a similar “weight” together and see what it does.

That’s why they do slow rotations back and forth before they go for final spin to distribute the load
most modern machines do this back and forth then start to spin slow and will stop then do back and forth to move stuff about before it sets off to spin

unlike washers years ago my mums would give one be rev and set off spinning regardless the vibration of it being unbalanced used to rattle the cupboards

What is the fault?

I missed the bedding and I was like ‘whhhaaatttttt?!?!?’😅😅😅😅 Sounds fine to me op (I reckon I’ve added more at times🙈)

Don't fall for it OP! I had a similar problem with a new machine a while back. When I phoned, they told me the same thing that they could send an engineer out But if be charged if no fault found. I directly phoned the manufacturer instead and explained the problem and was given a reference number ( can't remember exact term). I then phoned back the third party company and have them this reference number, to which they replied they would deliver a brand new machine a week later and take away the faulty one. God knows how it works, but must be something to do with the 3rd party seller being able to claim on their insurance from the manufacturer if that makes sense. worth trying this first maybe.

What is the fault?

The cotton cycle which should take 2.16 hours is going on between half an hour to 1.5 hours longer . I mainly use cotton or quick wash cycles. Quick one is ok but I don’t think it’s long enough for bedding and towels so I use the cotton.

Which brand of machine is it?
The wash cycles are long enough without them being extended for no reason