My dad's wife is dealing with my dad's estate in the US and is going to ship some things of his over to us here in the UK. She is not mostly computer illiterate - is just about managing to send us emails occasionally. She's in poor health and he was a nightmare so we are trying to help with researching shipping companies.
It isn't a lot, but it there might some. fragile stuff: a few pieces of artwork (possibly in frames but the glass could be removed?), possibly some ornaments and china. I'd say it will probably be something like a 333ft box max.
We aren't looking for a bargain, more for good customer service and good handling of fragile items. They'd have to collect from her place. Ideally they would pack the items as well but I don't know if that is realistic.
Does anyone have any experience they could share of companies to use or avoid? Should we just go with FedEx or similar?