Has anyone been moved out of their new build to carry out repair work on NHBC insurance?

[HeadsShouldersTitsandArse]

Just that really. Wondering what happens. Where do we go? Do we pay?

I have two young children and I work from home so I’d like to get my ducks in a row if we’re going to have to live temporarily 😅

What's happened to it?

@HelloMiss we had a slow leak from a pipe behind the kitchen cabinet that went under the vinyl flooring, leaked into the living room and hallway so the hall and living room carpet was soaked and now we have mould damage on the vinyl floor. The wooden board underneath are warped and swollen from water damage so the whole floor needs to come up 😩

We’ve got another inspector coming out next week but they visited today and said it’s a big job and we may well need to live somewhere else while they do it.

Why is it NHBC?

Is the developer not putting it right?

@HeadsShouldersTitsandArse I have sent you a PM

I’m not really sure, we had the developer manager out today who said they’re going to try and claim through the NHBC as they feel it’s their wrongdoing.

Theres usually a developer warranty of two years, during which time they will come and do the snagging. Some things need time to settle and will be looked at after a year or so, but faults need to be fixed immediately. I would have thought that a leak would fit into the category of needing to be fixed immediately.

It must be a fault in the construction and fitting and that’s down to the developer. NHBC kicks in after the developer warranty expires, or if there is something the developer refuses to acknowledge.

Why on earth are you being moved out? I had the same happen to me and it was sorted within two days. Just ordered takeaways and had ambient food for breakfast.

Just live upstairs??

@EnglishBluebell because it’s not just the vinyl flooring and carpets that need to come up, it’s the actual under flooring as well as it’s all bowed/warped.

The developer manager came out yesterday and said he’s going to get the NHBC inspector out to look at it as he thinks it’s their problem.

It’s not 100% that we’ll have to move out, I suppose it depends on what the inspector says. But he said it was going to be a big job.

the thought of living just upstairs with two young children makes me feel a bit cramped but I suppose it wouldn’t be any different to us all living in a hotel room.

We've lived through countless renovation just tell them you want sufficient staff on site that it's done in two days and done in stages so you have a functional room. Take away for two nights isn't the end of the world. However the downstairs is normally concrete slab so you would be able to walk on it if they pulled up the flooring anyway and might have to let it dry once up.