Photobook review - stay away from CEWE

[NotGoingOut3]

I have created many photobooks over the years and decided to use Cewe for the first time when I saw them advertise heavily over the Christmas period.
It looked like it would be an enjoyable, simple process & I was drawn by some of the functionality (such as being able to play videos on your phone from a QR code. However this comes with a monthly fee, and content will only be available as long as the company is).

I started a photobook and have honestly had the most frustrating time. Here is my feedback for anyone considering creating a photobook and not wanting to age 10 years in the process -

Firstly, unlike other photobook creating sites here you work online you have to download software onto your PC or Mac

The template is clunky, overly complex  and not user friendly at all. I found it cumbersome to use and it took me much longer to compile my pages compared to equivalent sites.

There is a customer service line however everytime I called or emailed with a query (which was too often!) I would get a completely different  answer. It felt like I wa speaking to someone who didn't understand my question.

After 3 attempts I am walking away .... and will start again isng different photobook service.
Save yourself soon headache and many hours of your life that you won't get back by using  one of the many other writes that offer something similar. Personally I enjoy using the Mixit platform.

[Magnificentbeast]

I was considering Cewe to start making photobooks so I'm glad I came across your review. Thank you!