Just awful!
Going by their Instagram account it seems that it’s a father and daughter that are working in the business which reflect the ages of those who are arrested that have been published in press.
On their Facebook page it seems to be the hat he was also selling personal vehicles / motorbikes on Marketplace as they are photographed in the various funeral homes next to hearses / walk in fridges too. Very disrespectful.
Having looked at their companies house records, I’d be surprised if they aren’t investigated and need a financial audit when you look through their accounts.
It seems like they aren’t very good at keeping up with accurate admin of the business itself. Over the last few years they’ve had multiple warnings of being struck off (for failing to do basic filing that the business is running!) Takes 15 mins at most once per year. There is another notice this year about them being struck off due to be published in the Gazette on Tuesday!
If the basic business admin is messy, I hope it doesn’t reflect in their service elsewhere in the running of the business.
In their financial accounts published last year their turnover was just shy of £75k. This doesn’t seem like a lot for running the 4 premises he had at the time in terms of running costs alone? But even if all their customers were to purchase the cheapest package of £970 (which is unlikely), that would be for 76 cremations. In reality it’s probably a much lower number of people, which begs me to wonder how on earth there are 34 bodies (at least half of the number of cremations they may do for an entire year?!)
Apparently there are only 2 staff members according to their accounts but there are plenty more photographed on Facebook etc. maybe “contractors” but sure.
He also setup a different business called “Cremations Direct LTD” during covid but messy filing and no accounts published too.
Just thinking of all the poor families affected. I hope they get answers sooner than later.