GP bollocked me for a Facebook comment

[Lliria]

So, I don't know if I ll be the only one but basically my GP used my telephone consult to bollock me for a comment I made on FB.
Like all local FB groups there's always a whinge topic and even though our GP practice is very good sometimes the 7am App for making appointments just doesn't work so by the time I can call though all the appointments have gone sometimes by 9am. So I commented on a post that was already running about this- nothing mean just agreeing..
Weeks later I managed to book a phone consult off the 7am App. The GP called at 7.20 then 2 minutes into the chat had a proper go at me about my comment and said I'd hurt people's feelings etc.
I was shocked that a medical professional sabotaged my appointment to do this.
What I wrote in my private life has nothing to do with my medical consult - surely
Why is he reading through everyone s comments then using his position to say something ?
I feel it's inappropriate.
I've never even seen him as a patient.
I'm actually quite upset and feel I've taken the can for the other 62 people that made comments that day.
Maybe he was stressed but it's not ethical is it ?

So you now come on here to repeat the process and moan about them on here? I would say we can’t see the comment so don’t know what it was; you should be accountable for what you write and you need to recognise the impact simple comments you make may have on others. Whether the GP should have raised it with you I’m not sure but your taking offence demonstrates you did something wrong as you were embarrassed

That’s not on!

Yeah that's really weird behaviour from the GP. It'd be one thing if you'd mentioned him by name as an individual, but just agreeing it's difficult to get an appointment.... Surely they know people struggle to get appointments? Hardly a surprise to read that is it?

What did you say in response to him!? I'd have been very taken aback and probably would've found it difficult to then tell the GP my health issue!

Totally inappropriate of him.

So people give our details and make comments about business, organisations etc. freely and publicly but if anycomments back that is then a problem?

nothing people do online is private so if you dont want anyone to comment dont say it

What did you actually say though?

I think we need a verbatim quote of what you wrote to judge.

NHS staff are working very hard, and public Facebook moans hurt. And staff leave because of them. Making the problems worse...

So you think it's completely professional for a doctor to bollock a patient over an online comment she made during a medical consult?

You know what, walk a mile in their shoes. It's hell in general practice just now. Verbal and physical abuse is off the scale and when you participate in online whinging to any degree you do feed that a bit more. I think your gp has absolutely had enough.
So suck this up and move on.

What did you say in your comment?

Sounds like a complete waste of precious clinical time to me.

@Thetraitor no , I'm not embarrassed just surprised . It was to guage whether this is ethical . I actually did apologise if I'd caused offence.
I've actually worked in Dentistry for 32 years and as a profession we often get slated but I don't call up my patients and have a go !!!
Thanks for input

Did he read the comment or did someone else tell him, was it their practice fb page.

Surely if what you said was accurate you just reaffirm your point of view to the GP and tell him if he doesn’t like it then to improve his systems. You are entitled to give polite negative feedback.

@DetOliviaBenson I think abuse of nhs staff is now at such a level people are going to start pushing back yes.

It's very odd that the GP should speak to you about a FB comment during a consultation. Our surgery is 2 star on the NHS ratings, I'm fairly convinced that there's no doctor as actually on site on a regular basis.

Unless she was calling him a cunt or threatening him he should absolutely not have brought it up during a medical appointment!

What did you say, OP?

Our local GP surgery was thinking about setting up a Facebook page, I didn't like the idea! I wouldn't use it.

Appointment booking systems seem to be riddled with inaccuracies, bring it up at reception.

Honestly if you are dissing your identifiable practice in a public arena, I'd say there is a good argument that the doctor patient relationship has broken down, and you should register elsewhere. Generic whinging on here is fine, but if I went all over local facebook pages saying that practice X was crap, I wouldn't be surprised if they pulled me up on it, and asked me if I wanted to register elsewhere.

I think that's right and it's not the staff fault. Would it be more helpful to leave feedback on the practice website

He had no right to do this and I would make a complaint. If he can't be professional and do his job, then he shouldn't be in it. Courtesy cuts both ways. You complained about the service, not the individual, and you had every right to do so.

@Elecrricmaracas it was an overview comment just saying that the App system wasn't working and maybe there would be a better way. I also said once the practice was a good one when you can get in !
I think the practice had been getting a lot of negativity so that was the final straw
He probably just recognised my name so went for it

It’s not really your private life if it was on a public forum.
Im not saying it’s right they commented on it, maybe they were having a bad day and had had loads of patients whinging at them already.

nothing mean just agreeing
hmm, this could mean a lot; I'm sure some posters on here would say they weren't being mean, just agreeing, but actually, they were being mean and, even if not exactly mean, then encouraging a pile on.

Could be he's spoke to the other people, could be none of the others got an appointment or indeed could be what you consider not mean was what pushed someone over the edge.