Hi
I've just received an eBay order, sent via Royal Mail signed for second class. I wasn't in, but found the small packet had been out the the door without a signature.
The package is open and empty, so it looks suspiciously like it's been removed somewhere along the way. There's no note and I've checked eked outside in case the postie lobbed it somewhere as it didn't fit through.
So, I've messaged the seller to let them know, but I'm unsure how to formally raise it with eBay.
Do I log it as a return and tick the box that says missing pieces? When I googled, i found articles to say log it as item not as described, but I can't see where or how I do that.
Any advice much appreciated